Community Liaison

CONTINUUM CARE HOSPICE

Continuum Care is one of the top and fastest growing hospices in the Pacific Northwest and has received the honor of winning the Best in the PNW for the Seattle Times People's Choice Award for 2023. Being a part of the Continuum Team means you are joining a company with rapid growth within the current counties of services as well as new counties opening up each year, all of which brings great potential for professional growth in all areas and disciplines. Even with this rapid growth, Continuum has been able to maintain the "small-town feel" where co-workers are often considered friends and a wonderful work family and reaching the CEO or VP is as easy as reaching anyone else in the company. With competitive wages, benefits packages, and the potential for your own personal and professional growth, careers with Continuum are hard to pass up. Learn more about our Company at www.continuumwa.com We look forward to meeting you.

Come Join the team at CONTINNUUM CARE HOSPICE!! We are growing and looking for new team members!

This positon has a base salary and a very generous commission structure.

Job Title/Position: Community Liaison

Reports To: Executive Director

Job Description Summary

Responsible for aspects of organization marketing in the South King County area including activities such as establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, organizing sales and marketing events in the community, representing the organization at various community events.

Essential Job Functions/Responsibilities

• Conducts daily marketing activities including collaborating with the Administrator in establishment and implementation of marketing initiatives.
• Monitors allocation of resources according to budgetary limitations.
• Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.
• Employs marketing and promotional initiatives to achieve budgetary volume projections.
• Establishes and maintains positive working relationships with current and potential referral and payer sources.
• Builds and monitors community, customer, and patient perceptions of CONTINUUM CARE OF KING, LLC as a high-quality provider of services.
• Contributes to organizations strategic planning including identifying opportunities for additional or improved services to address customer needs.
• Maintains comprehensive working knowledge of CONTINUUM CARE OF KING, LLC markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.
• Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.
• Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by CONTINUUM CARE OF KING, LLC.
• Monitors and reports cost effectiveness of marketing efforts.
  
  
  

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field preferred. Applicable work experience may be acceptable in lieu of degree at the discretion of the Administrator.
• At least three (3) years’ experience in health care marketing management preferably in hospice care operations.
• Ability to market aggressively and deal tactfully with customers and the community.
• Demonstrates good communications skills, negotiation skills, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.