Community Health Worker (W@H)

Summary

BlueChoice Health Plan is a wholly owned subsidiary of BlueCross BlueShield of South Carolina, the largest health insurance company in the Palmetto State. We offer and excellent working environment, with quality benefits.

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

As a Community Health Worker, you will serve as a member of the care model team enabling population health in the community by building trust and vital relationships with residents of assigned neighborhoods. You will serve as a liaison between members, providers, community programs/agencies and the clinical care team to optimize member engagement and progress toward desired health outcomes while collaborating with care management team, and other functional areas as needed.

Description

Logistics:

This is a full-time position working (40-hours/week) Monday-Friday 8:00am – 5:00pm working remotely (W@H) with occasional travel.

What You’ll Do

• Provides guidance and support for members through home visits and support of care coordination programs.
• Develops strategic partnerships in the community to support community outreach and referrals.
• Establishes peer-to-peer relationship to function as a link between the community and the company.
• Advocates for members by staying current of community resources and provides resources to members to improve their health knowledge, self-sufficiency, and to help them understand their health condition(s) to develop strategies.
• Assists with engagement, onboarding, and facilitating referrals and enrollment related to appropriate clinical care programs.
• Serves as a conduit between the members, providers, and designated clinical care team members.
• Supports and promotes programs through participation in community events.
• Coordinates meetings for community health workers to communicate and share best practices.
• Provides service to members.
• Comprehends the various cultural and linguistic needs of the Medicaid population, knowledge of the various health and social services available in the assigned region with emphasis on services offered by community-based organizations.
  
  

To Qualify For This Position, You’ll Need

• High School Diploma OR equivalent.
• Three years’ work experience including one year of community involvement OR customer service experience.
• Understanding of the basic principles of Medicaid programs.
• Knowledge of community resources and programs.
• Demonstrated a positive, helpful, service orientation.
• Strong oral and written communication skills.
• Ability to handle confidential OR sensitive information with discretion.
• Attention to detail and the ability to work independently and handle multiple demands and balance multiple priorities in a fast-paced environment.
• Comfortable conducting home visits.
• Microsoft Office.
• Certified Community Health Worker.
  
  

What We Prefer

• Certified Community Health Worker in the state of South Carolina.
• Reside in the PD region.
  
  

What We Can Do For You

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage.
• 401K retirement savings plan with company match.
• Life Insurance.
• Paid Time Off (PTO).
• On-site cafeterias and fitness centers in major locations.
• Wellness program and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Employee Assistance.
• Discounts to movies, theaters, zoos, theme parks and more.
  
  

What To Expect Next

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.

Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.