HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision - Every patient deserves access to quality healthcare.
Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
Quarterly Bonuses - up to $5,000 per year!
Health, Dental, Vision, Disability & Life Insurance, and much more
401K Retirement Plan (with company match)
Tuition, Professional Licensure, and Certification Reimbursement
Paid Time Off, Federal Holidays, and Volunteer Time Off
Paid Orientation and Training
Day Time Hours (no holidays/weekends)
Great Place to Work Certified
Established in 11 states
Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
The Community Health Worker (CHW) works collaboratively with the HarmonyCares Medical Group team to implement a person-centered plan of care to assist patients and their families navigate access to community services and resources. The CHW provides intensive support, advocacy and empowerment as well as assessing social barriers that affects the patient's health. As a Community Health Worker you will:
Essential Duties and Responsibilities
Assist patients in identifying and navigating to and through various health and social resources that will help patients achieve health outcomes
Work as part of a collaborative care team to achieve optimal quality and patient experience outcomes, including being an active member in patient High Risk Huddles
Provide home visits when necessary to at-risk patients and families for evaluation of needs to provide assistance
Reach out to patients who are discharged from the hospital and/or Emergency room in order to understand, collect and close care gaps
Report specific health and social information as part of the interdisciplinary care team
Address identified barriers to care that led patients to the utilization of ED rather than their HCMG provider
Encourage high risk patients or utilizers to engage with their HCMG provider before utilizing the acute care setting Perform a variety of assessments with patients they engage with, to include, but not limited to, Social Determinants of Health
Document all activities in various systems
Perform other duties as assigned
Required Knowledge, Skills and Experience
High school diploma
Community Health Worker Certification; state specific
Experience working with community agencies providing services encompassing the basic competency areas of health care (community resources, communication skills, individual and family advocacy)
Familiarity with the resources available within the community
Self-directed with excellent problem solving skills
Must be well-organized, detail-oriented, and have the ability to multi-task in a demanding and constantly changing environment
Strong interpersonal communication skills and the ability to communicate easily with others, including demonstrating active listening skills
An ability to gain respect and build rapport with community members
Demonstrate flexibility in addressing changing community needs and program environment
Ability to travel within assigned geographic area if required by leadership
Valid driver’s license and automobile insurance required
Strong time management skills
Strong commitment to patient advocacy
Preferred Knowledge, Skills and Experience
Proficiency with EMR and Population Health software/applications
Experience in community work, education, or health care
Knowledge of basic medical terminology
Experience in speaking with patient over the phone
Experience in supporting patients who are elderly and/or have chronic conditions
#IND
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Home Health Care Services
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