Community Health Outreach Worker

Do you want to make a difference every day? Are you passionate about providing excellent customer service and patient care? Find your next professional home at PrimaryOne Health!

Who We Are

PrimaryOne Health’s commitment to high-quality service, personal patient care, and access to state-of-the-art technology enables us to remain the fastest growing urban health center in Central Ohio. Our patients have access to primary healthcare, dental and vision services, nutrition planning, diabetes education, and other specialty medical services for the entire family within their own neighborhood. PrimaryOne Health is dedicated to improving quality of life through providing access to the highest possible quality healthcare.

WORK FOR US!

PrimaryOne Health is currently seeking a Community Health Outreach Worker in our Columbus clinics.

Essential Job Responsibilities

• Addresses identified patient and family SDH needs and improves patient/family’s access to community resources.
• In collaboration with clinical staff, links patients/families to essential support services including housing, nutrition assistance, utilities, transportation, and other needs as identified by the patient/family and clinic team.
• Assists in conducting follow-up calls to patients and families to confirm linkage with identified community resources and/or services, assesses potential barriers, and aids in navigating resources and services. May accompany patients and families to social service appointments.
• Follow-up with clients by letter, phone call/text, or home visit on missed appointments or referral.
• Provides appropriate documentation of patient and family interactions in EHR in a timely manner.
• Develops an expertise in making referrals to housing resources, food pantries, utility companies, government agencies, treatment facilities and other internal and external resources, including understanding programs’ eligibility criteria, intake process, etc.
• Assists clinical staff, supervisor, and organizational partners in the decision-making process for improving linkage of patients/families with community resources.
• Collects and report data on program activities.
• Reviews and recommends potential resources that are culturally sensitive to the targeted community.
• Remains informed of trends, developments, as well as state-of-the-art prevention efforts and strategies, and general information regarding the targeted community.
  
  

Successful candidates will have a High school diploma or equivalent; some college preferred. Community Health

Worker certification required. One to three years of relevant community service experience preferred.

Employment with PrimaryOne Health is contingent on new hires completing full COVID-19 vaccination within 45 days of start date to maintain employment (unless you request and receive an exemption)

What We Offer

PrimaryOne Health offers competitive wages and an extremely attractive benefits package, including generous Paid Time Off, Paid Holidays, Medical/Dental/STD/LTD/Life, Tuition Reimbursement, paid Professional Development / Professional Education, and company contribution to retirement plan. Other perks, such as discount programs, EAP, and worksite wellness are also available. Most benefits are available on the first of the month following date of hire.

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