Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, professional growth and development, company-paid life and disability insurance, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!
Duties And Responsibilities
External and Internal Communications
The Communications Specialist will create, manage, and execute e-communications plans to engage various constituents that support organizational goals and drive ROI.
End-to-end management of external email process workflow and strategy
Collaborate with Human Resources, Development, Business Development, Marketing and Alumni teams to create e-communications plans.
Collaborate with other members of the Marketing and Communications and Public Relations teams to develop and optimize content that can be used on all communications channels.
Manage and develop content for SharePoint News You Can Use
Provide reporting and utilize data to create ecommunication plans that optimize ROI
Manage the design and execution of email marketing campaigns from content development to layout, testing, deployment, and reporting of identified email marketing campaigns.
Facilitate regularly scheduled calls with various departments to inform communication initiatives.
E-marketing
The Communications Specialist will manage Caron’s ESP(s) through:
Organization and maintenance of constituent records & audiences in Caron’s ESP in collaboration with key staff, regularly update data between Caron’s CRM(s) and ESP(s).
Ensuring users/staff in various departments are aware of processes & procedures outlined by Communications team as it relates to email marketing and use of Caron’s ESP(s)
Develop content for all channels, including writing and video production for communications initiatives, as needed.
Provide crisis communications support, as needed.
Social Media
The Communications Specialist will help facilitate interdepartmental requests and provide support as needed
The Communications Specialist will back-up, support and work collaboratively with the Corporate Director of Communications and Public Relations as well as other members of the Marketing team.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the task(s) that may be assigned.
Physical Requirements
The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift at least 30 pounds
Flexibility to work non-traditional hours, including weekends
Ability to sit and type for 85% of the workday
Travel as needed
Education/Experience Qualifications
If in recovery, 2 years of continuous sobriety preferred.
Bachelor’s degree in English, Journalism, Communications, or related discipline
5-7 years of communications including internal communications and some social media
At least 5 years working with an email service provider (ESP)
Project management experience
At least 1-year agency experience preferred.
Knowledge, Skills And Abilities
Excellent grammar and proofreading skills, with the ability to write long copy, social content a plus
Ability to prioritize and coordinate multiple assignments with competing priorities
Strong understanding of the role of internal communications
Ability to work independently in a fast-paced environment
Familiarity with non-traditional media
Ability to negotiate customer’s expectations to timelines and budgets
Good communications and interpersonal skills required (both written and verbal)
PC compatible knowledge of the following programs: Word, Adobe Acrobat, Excel, SharePoint
Adobe InDesign, Photoshop, and video editing experience a plus
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Non-profit Organization Management
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