Communications Coordinator

The Communications Coordinator position is an opportunity for a detail-oriented early-career professional to join a growing agency. This individual will support the implementation of communication and social marketing strategies for a variety of clients, including government, nonprofit and corporations.

To accommodate in-person collaboration with Urban Emu’s DC-based team, preference will be given to candidates in the Washington DC area.

Responsibilities include:

Support coordination of meeting logistics, scheduling, creating agendas and taking notes

Attend meetings with stakeholders and provide notetaking support

Ensure accuracy of information across project management tools and trackers

Coordinate and communicate project information to internal team members

Assist teams in developing and implementing communication strategies/campaigns

Lead the preparation of weekly, monthly and quarterly reports on the status of activities and accounts

Support regular client communications to set and manage client expectations

Maintain and build customer relationships by supporting a best in class client experience

Assist in competitor research and analysis, development of personas and other research/analytical tasks and deliverables

Develop an understanding of research methods and coordinate internal and external resources

Assist with quality assurance and testing

Develop and edit content for blogs, social media and websites

Provide content entry, management and proofing support

Support operations, project management and strategy teams

Qualifications:

Strong written and verbal communication skills

Excellent interpersonal and multidisciplinary project skills

Solid account management and customer service experience

Familiarity with communications techniques and technologies

Ability to complete multiple projects and workstreams, and meet deadlines

Demonstrated attention to detail and editing skills

Adaptable and curious

Outstanding organizational abilities

Education and Experience:

Bachelor’s degree in Communications, Marketing or related field

2+ years of experience in communications or marketing

Preferred Skills and Experience:

Understanding of communications strategies and tactics

Experience in project management and using project management tools

Prior communications agency or firm experience

As an Equal Opportunity Employer, we believe diversity is critical to providing our clients with the best ideas, client experience and solutions. We are committed to fostering an inclusive work environment where everyone feels valued and respected. At Urban Emu, your unique background—be it race, color, ancestry, gender, gender identity, national origin, religion, sexual orientation, age, marital status, disability, or veteran status—plays no role in our hiring decisions. We celebrate what makes you, you, and look forward to the unique perspectives and talents you can bring to our team.