Currance

Central Business Office (CBO) Manager: Physician

Currance Dakota Dunes, SD

This is a hybrid position. In addition to the job qualifications, you must also live within 30 miles of Dakota Dunes, SD.

Candidates who meet the location and job minimum qualifications will be required to complete a video prescreen to move forward in the hiring process.

Salary Range: $60,000 to 70,000

Benefits: PTO, 401K, medical, dental, vision, life insurance, paid holidays, and more

Job Overview

Reporting to the VP of Operations, responsible for managing daily activities for PFS central business office functional area’s (billing, claim submission, A/R follow-up, denial resolution, customer service). Coaching and mentoring staff to ensure all standard operating procedures are followed. Monitoring daily KPI’s and reports to ensure all daily, weekly, and monthly goals are being met. Hiring qualified staff and training them to perform to high performance workforce company standards.

Job Duties And Responsibilities

  • Operations Oversight: Oversee Claim generation and billing, accounts receivable, Denial management, customer Service, patient collections, ensuring efficiency and maximized revenue
  • Regulatory Compliance: Ensure adherence to healthcare laws and standards, including HIPAA, in a Physician group setting
  • Staff Management and Development: Supervise, coach and mentor staff both on-shore and off-shore, focusing on performance management and professional development. Responsible for interviewing, selecting, and hiring professional qualified staff. Ensuring positions are staffed with appropriate coverage
  • Data Analysis and Reporting: Generate comprehensive reports to analyze financial and operational data, supporting strategic decision-making
  • KPIs: Monitor and achieve key performance indicators (KPIs) that align with the strategic objectives of both client and Currance

Qualifications

  • High school diploma, or equivalent
  • Minimum of 3 years of experience in Centralized Business Office
  • Minimum 5 years of extensive experience in financial management and operations within a Physician group or outsourcing setting
  • Minimum 3 years of experience as a hospital revenue cycle leader
  • Minimum 5 years of lead experience and with at least 10-12 direct reports.
  • CRCR certification required upon hire or must be obtained within 90 days of employment

Knowledge, Skills, And Abilities

  • Knowledge of rules and regulations related to healthcare revenue cycle administration, such as CMS rules, HIPAA, state compliance rules.
  • Knowledge of creating Microsoft Visio workflow documents
  • Knowledge of healthcare host systems
  • Skilled in communication (oral and written) required
  • Skilled in medical billing software, EHR systems, and other healthcare technology and software applications is essential
  • Skilled in leadership, communication, and strategic thinking
  • Skilled in healthcare financial management, billing processes, insurance, and regulatory compliance.
  • Ability to resolve problems and manage conflict
  • Ability to interact with all levels within the company and with customers
  • Ability to be diplomatic and resourceful in supporting customers

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  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Business Development and Sales
  • Industries

    Internet Publishing

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