Lucchese Bootmaker has been hand making Cowboy Boots in Texas for more than 140 years. Lucchese focuses on getting the perfect boot fitting on every customer’s foot by offering the most unique in-store experience. In addition to Cowboy Boots, Lucchese sells private label and other brand products from America's most-trusted manufacturers. Learn more about Lucchese Bootmaker at www.lucchese.com .
General Summary
As a member of the Lucchese leadership team, the Sales Lead is responsible for supporting the Store Manager in creating the conditions for success in all aspects of their store’s business, including training all sales professionals; executing store strategy to deliver annual field priorities, and facilitating an elevated customer experience. The Sales Lead supports the Store Manager in sharing the vision for the store, communicating in a way that each employee is aware of their contribution to the store’s success.
Business Results
Supports the inspiration of the team to achieve results and perform at a high level. Supports in driving productivity of the team through coaching and redirecting individuals during each shift. Supports controlling labor/payroll to maximize productivity, optimize traffic and achieve sales/KPI goals. Supports strategies and processes that deliver top line results.
Customer Experience Focused
Exceeds the expectations of internal and external customers. Establishes effective relationships to build Lucchese brand loyalty and trust. Fosters a healthy and productive environment where employees can maximize their potential. Ensures the team executes operational excellence through a customer experience mindset.
Ambassador
Represents Lucchese, understands the market in which we operate and supports excellent tenant and community relationships. Promotes store and team involvement within their market. Upholds Lucchese expectations for quality store experiences for the internal and external customer. Supports effective cross brand merchandise and store center partnerships within the vertical space.
BUILDs Highly Productive Teams
Assists with the training and development of high potential talent. Accountable for team performance through, coaching and feedback. Teaches and coaches Sales Professionals to BUILD selling skill.
Passionate
Knowledgeable and passionate about Lucchese, our customer and our product. Embodies the brand and the heritage that has made Lucchese the pinnacle brand in the west.
Accountable
Holds self-accountable to all Lucchese standards of performance. Supports efforts to reduce in store shrink activity through education and awareness.
Qualifications
+1 year of retail management experience
Customer experience focused
Demonstrated ability to deliver results
Planning and prioritization skills
Communicates effectively
Basic technology experience
Requirements
Ability to lift up to 50 pounds
Ability to move with purpose and maneuver around sales floor, stockroom and office
Open availability to meet the needs of the business, including evenings, weekends and holidays
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail Apparel and Fashion
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