Collections Specialist
Collections Specialist
National Service Bureau
Bothell, WA
See who National Service Bureau has hired for this role
Benefits:
National Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
Collections Specialist Essential Job Functions:
NSB Core Values:
We are excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account
This is a remote position.
- Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
- Fully Remote
- Paid Vacation, Holidays, and Sick Time
- 401(k) plan + employer matching contributions
- Medical, Dental, Vision Insurance with employer contributions
- Monday to Friday schedule
- Company provided EAP (Employee Assistance Program)
National Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
Collections Specialist Essential Job Functions:
- Communicate via phone with people with all backgrounds and personalities
- Make outbound calls (75+/day)
- Utilize software to note accounts and communicate with insurance companies
- Negotiate and lead conversations to recover the highest balances for our clients
- Communicate with team members to coordinate on accounts
- Document accounts with proper notes to ensure quick communication
- Adhere to company policies and procedures
- Meet the collector target metrics
- At least 4 years of collections experience
- Secure home office consisting of:
- Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
- Internet speed required to be at 50 Mbps down, 5 Mbps up, and Latency of 100 ms or below
- Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
- Clear and professional backdrop
- Strong ability for empathy
- High level of professionalism
- Great communication skills
- Ability to stay motivated and positive
- Attention to detail
- Experience with time management
- Computer and typing skills
- Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB Core Values:
- Follow Through
- Be Engaged
- Think First
- Be Respectful
- Be Accountable
- Diverse and friendly team
- Emphasis on work/life balance
- No nights/weekends
- Positive environment
- Performance-based incentives
- Advancement opportunities
We are excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account
This is a remote position.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Accounting/Auditing and Finance -
Industries
Financial Services
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