Collections Specialist

Job Summary

Allied Resources Group seeks an Accounts Receivable (AR) Collection and Credit Specialist to join our team at our corporate headquarters in Exton, PA. This position will lead in day-to-day B2B collection activities to improve the overall account delinquencies for our group of companies and work with the executive team to establish a credit analysis process and procedure. Candidates must be dependable, detail-oriented, possess a customer service attitude, multi-task, and work within a team environment. Hybrid work schedule is available.

Responsibilities

• Develop and maintain relationships with internal and external parties to ensure timely collection and resolution of outstanding issues.
• Manage a portfolio of 300+ client accounts, which includes vendor management systems, supplier portals, and direct clients.
• Initiating client contact via phone calls and email to perform the collection function on past due balances.
• Resolve discrepancies and open balances with clients by researching staffing activity within our internal systems and external vendor management systems.
• Reconcile remittances to create weekly Accounts Receivable and Work-in-Process reports that include statuses of aged items and the ability to discuss the details of these reports with management.
• Analyze and summarize significant changes in the payment habits of customers and create reports to management.
• Perform credit analysis on prospective and current customers and vendors on a periodic basis to the management team.

Qualifications

• Strong interpersonal, organizational, and verbal/written communication skills
• Willingness to call people and develop relationships with stakeholders
• Proactive problem solver and strong analytical skills
• Ability to work across the internal organization and with external customers and vendors to create positive outcomes
• An ability to work closely with finance and operations is a must
• 5+ years of previous credit and collections experience and experience using an ERP system are required. Knowledge of staffing industry is preferred
• Strong excel skills (formulas, pivot tables)
• Basic accounting knowledge
• Experience with Monday.com is a plus
• Ability to multi-task and work as part of a team