Our client is a hyper-growth FinTech focused in consumer lending. They are looking for amazing talent in collections. They’re seeking top performing professionals and will provide top pay, benefits and perks. The company is offering the following:
100% Remote
Base salary $60k - $75k
Monthly commissions (avg. $25k annually)
Equity (every employee is given equity)
MacBook Pro
Top healthcare and retirement savings benefits
Responsibilities:
Handle both inbound and outbound calls.
Work with customers to satisfy inquiries and collect delinquent balances.
Review delinquent accounts and execute the most optimal contact strategy for each account to maintain losses below established goals.
Respond to credit disputes as well as chargeback disputes in a timely and efficient manner.
Provide problem solving resolutions to borrower’s and recommend action based on conversation and account assessment.
Skip trace accounts that have been determined to not have viable contact information.
Be an integral part in the growth of a small company with interactions across all departments.
De-escalate scenarios and present resolutions for tough to navigate situations.
Qualifications:
1+ years of experience in first-party or third-party collections.
College degree preferred
Proven ability to negotiate repayment plans for varying levels of delinquency and balances.
Exceptional ability to prioritize tasks, organize and pay strict attention to detail.
Knowledge of collections laws and regulations
Strong work ethic and pride in performance.
Seniority level
Associate
Employment type
Full-time
Job function
General Business, Quality Assurance, and Other
Industries
Banking, Financial Services, and Consumer Services
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