Cloud Data Operations Manager

Oversees the productivity of the Data Operations team through the application of cloud infrastructure engineering principals in the design of large-scale data analytics infrastructure across multiple clouds. Ensures products conform to business and clinical needs. Demonstrates consistency & reliability in execution. Builds a functional team and ensures that human and financial resources are effectively deployed. Establishes metrics and tracks improvements. Manages team members and drives the ownership mindset necessary to achieve departmental plans and direction. Reviews and evaluates work of staff and prepares performance reports.

• Willingness to dive into technical big data projects and organize teams of developers to deliver solutions (planning and technical implementation) to customers
• Proficiency with structured Enterprise Architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps (Azure, GCP)
• Experience with SLA driven delivery of highly reliable infrastructure processes/pipelines at scale (TB/PB scale, >10k daily executions)
• Knowledge Big Data and ML/AI-related technologies (Big Query, Databricks, Vertex, etc)
• Experience with configuration and code based cloud infrastructure management practices and deployment (Terraform preferred)
• Demonstrated experience with cloud infrastructure platforms, cloud security measures, and cloud-based identity governance solutions
• Bachelor's degree preferred or equivalent experience.
• Requires 5-7 years of relevant experience in IS and/or management role.
• Requires knowledge in business or clinical applications and supporting technology.
• Requires a demonstrated fundamental understanding of project accounting and financial management.
• Requires an understanding of general Information Management roles, responsibilities, and best practices
• Some combination of the following certifications/coursework is preferred: PMP, ITIL, Six-Sigma/continuous improvement/quality training, Agile Methodologies
• Strong working skills with MS Office tools such as Word, Excel, PowerPoint, Visio, etc. is preferred.
• Preferred experience with contractor and vendor management.
  
  

Responsibilities

Connect to Promise - Demonstrates a commitment to the organization’s mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure the organization is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion, and team.

Leadership - Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes. Seeks new ways to improve individual and team efforts for overall success, while promoting collaboration and teamwork. Prioritizes team member development, and provides frequent coaching and opportunities for two-way dialogue. Actions consistently exhibit and model the values of the organization.

Ethical Practice - Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Mitigates unintended consequences through careful analysis and observation of business practices. Serves as a role model and positively influences managerial integrity and accountability.

Communication - Translates work unit initiatives for team members, linking their work to the broader strategy. Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Proactively asks for input, and remains open to the thoughts and ideas of others. Can clearly articulate a firm decision when needed, while simultaneously ensuring team members understand the "Why", the "How" and the "What". Promptly responds to requests for information, and works to proactively think through next steps and anticipate potential issues, requests, or business needs. Openly shares knowledge and expertise.

Execution - Drives results by assigning clear authority and accountability, integrating and aligning efforts across the team, and monitoring progress against objectives. Conveys a strong sense of urgency around continuous improvement, achieving high quality results, and accelerating business performance. Addresses problems directly and drives changes necessary to achieve business objectives.

Strategic Thinking - Aligns the team goals with the mission, vision, and values of the organization. Shapes, develops, and aligns the strategies of their area to capture emerging trends, address competitive threats, meet market needs, provide value to the customer, and enhance business value. Aligns personal and workgroup activities to the organizations strategic goals.

People Development - Creates comprehensive talent management plans and bench strength within the organization. Attracts, develops, manages, and retains top talent. Ensures that employees receive ongoing feedback, mentoring, training, and development opportunities. Holds self and others accountable for making continuous progress against their development objectives.

Business Acumen - Exhibits a solid understanding of the organization and how it is structured, the dynamics of the heath systems industry at large, and the overall competitive landscape. Has foundational knowledge of business functions and operations of their area and the customers they serve. Manages projects and initiative budgets, and consistently applies principles of core business functions (finance, marketing, economics, sales, technology, and business systems) to make sound judgments.

Customer Focus - Designs and delivers strategies that place customers at the center of business decisions. Consistently identifies current and future customer needs and ensures the effective delivery of high quality and value added solutions, products, and services that meet or exceed customer expectations

Required Skills

Required Skills

• Bachelor's degree preferred or equivalent experience.
• Requires 5-7 years of relevant experience in IS and/or management role.
• Requires knowledge in business or clinical applications and supporting technology.
• Requires a demonstrated fundamental understanding of project accounting and financial management.
• Requires an understanding of general Information Management roles, responsibilities, and best practices.
• Some combination of the following certifications/coursework is preferred: PMP, ITIL, Six-Sigma/continuous improvement/quality training, Agile Methodologies, CCNA, VCP, CISA, CISSP, or vendor-specific SAN/NAS training.
• Strong working skills with MS Office tools such as Word, Excel, PowerPoint, Visio, etc. is preferred.
  
  

Desired Skills

Preferred experience with contractor and vendor management.

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