Clinical Trial Coordinator (Remote)

Cognizant (NASDAQ: CTSH) is a leading provider IT and BPO services, providing critical initiatives to a variety of global clients. Clinical Trial Coordinator provides rigorous clinical study support to client’s study participants. The primary role of the Clinical Trial Coordinator is to support study participants in compliance with Good Clinical Practice (GCP) and relevant Standard Operating Procedures (SOPs).

Responsibilities

• Study participant support over phone and email through inbound and outbound activity (calls and emails)
• Participant enrollment and consent verification, as needed
• Technical troubleshooting for devices, application, and other study tools/resources
• Gather feedback from participants
• Other duties, as assigned
  
  

Minimum Qualifications

• Education: Healthcare BS/BA degree or equivalent experience
• Fluent in English with excellent written and verbal communication skills
• Experience supporting clinical study operations and interacting with study participants
• Empathetic and tech savvy, with strong attention to detail
• Confident presenter with solid soft skills on the phone
  
  

Preferred Qualifications

• Knowledge of applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP)
• Proficiency with G Suite and Salesforce
• Effective time management and organizational skills
• Attention to detail and accuracy in work
  
  

Operational Metrics

• Number of participant transactions
• Email and call volume
• Abandon Rate
• CSAT
• Quality assurance scorecard evaluations
  
  

Hourly Rate And Other Compensation

The hourly rate for this position is between $22-$24 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Applications will be accepted until June 28th, 2024

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
  
  

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

The Cognizant Community

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.
  
  

About Us

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our Commitment To Diversity And Inclusion

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.