Clinical Scheduler (Remote)
Clinical Scheduler (Remote)
LEARN Behavioral
Worcester, MA
See who LEARN Behavioral has hired for this role
The Clinical Scheduler position is a direct report to the Clinical Operations Manager and is responsible for coordinating staff and client schedules by performing diverse related duties.
This is a full-time remote position - Eastern Time Zone preferred. Pay starting at $18/hr.
LEARN Behavioral is an Equal Opportunity Employer. Candidates must be presently eligible to work in the United States.
This is a full-time remote position - Eastern Time Zone preferred. Pay starting at $18/hr.
- Coordinate and maintain daily, weekly, and monthly staff and client schedules for the delivery of autism services to our clients
- Inform families and/or Behavior Interventionists of schedule changes and update systems accordingly
- Find alternate coverage or alternate work for Behavior Interventionist and arrange for PTO coverage
- Schedule make-up time to maximize contract fulfillment Participate in staff efficiency and contract fulfillment initiatives
- General Office Support
- Receive and respond to staff and client phone and email inquiries relating to scheduling
- Answer scheduling questions from clients and staff and escalate to appropriate management staff as necessary
- Reconcile billing operational and payroll reports
- Meetings
- Clinical Scheduler will be expected to attend regular meetings with the Clinical Services Scheduling Manager and participate in meetings with other departments as needed.
- High School Diploma or equivalent; Bachelor’s Degree preferred
- A minimum of three years customer service experience
- Prior scheduling experience required (preferably in a healthcare setting or at an autism services provider)
- Excellent customer service skills, self-motivated, self-starter, well organized and detail oriented approach to tasks
- Proven customer service skills and experience handling heavy call volume
- Proactive/proven ability to anticipate needs and respond appropriately and in a timely manner
- Strong problem-solving and critical thinking skills
- Excellent multi-tasking and prioritizing abilities
- Strong written and verbal communication skills
- Exceptional attention to detail
- Expected to be available to work overtime, if required.
LEARN Behavioral is an Equal Opportunity Employer. Candidates must be presently eligible to work in the United States.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Mental Health Care
Referrals increase your chances of interviewing at LEARN Behavioral by 2x
See who you knowGet notified about new Medical Coordinator jobs in Worcester, MA.
Sign in to create job alertSimilar jobs
People also viewed
-
Remote Medical Assistant (AZ residents only!)
Remote Medical Assistant (AZ residents only!)
-
Medical Administration Specialist
Medical Administration Specialist
-
Coordinator, Medical Emergency Response Team
Coordinator, Medical Emergency Response Team
-
Remote Clinical Care Coordinator
Remote Clinical Care Coordinator
-
Clinical Trial Coordinator
Clinical Trial Coordinator
-
*Remote* Clinical QA Coordinator (RN)
*Remote* Clinical QA Coordinator (RN)
-
LPN Patient Care Coordinator - Remote
LPN Patient Care Coordinator - Remote
-
Clinical Operations Lead
Clinical Operations Lead
-
Clinical - Service/Care Coordinator 1
Clinical - Service/Care Coordinator 1
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub