COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark's proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.
LOCATION: -REMOTE
POSITION: Clinical Forms Completion Specialist-
HealthMark Group is a leader in health information management and technology, focusing on serving clinics and hospitals' health information management needs throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline the release of information, document imaging, and form completion process. Integrating experience, technology, and service, we help hospitals, health systems, and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and is looking for bright, energetic, and motivated candidates to join our team. We are currently seeking qualified candidates for the open Clinical Forms Completion Specialist. This open position is responsible for providing the release of protected health information to healthcare facilities. The Clinical Forms Completion Specialist will review, evaluate, and process Disability/FMLA forms to include completing Short Term, Long Term, and Family and Medical Leave Paperwork for patients seeking short-term leave from work. The ideal candidate will be motivated, detail-oriented, and a problem solver with excellent written and oral communication skills.
We are expanding rapidly and have created unique roles that need qualified candidates.
Requisite Experience And Qualifications
Manage and complete assigned caseload of disability paperwork by gathering medical information on each patient.
Communicate with various medical professionals to gather information regarding disability leave.
Apply appropriate medical information to ensure eligibility for disability is accurately captured
Enter all assigned requests into a system for further processing and documentation
Coordinate return to work transitions, including coordination of any restrictions that may need to be accommodated
Answer patient questions via email or telephone and email as they relate to their Disability/FMLA form paperwork
Utilize industry-standard responses to complete FMLA/Disability Forms per the type of specialty practice
Understand and abide by all HIPAA (Health Insurance Portability and Accountability Act) privacy and security laws
Verify patient information using key identifiers
Provide attention and care to patients and patient representatives
Ensure patient's disability forms are completed after payment within 2 business day turnaround
Skills & Qualifications
Medical office experience required
Licensed Practical Nurse/Certified Nursing Assistant or Medical Assistant or other certification preferred
EMR experience, preferred
Exceptional written and verbal communication skills
Thorough and detail-oriented
Customer-orientated and professional disposition
Windows proficient
Ability to self-manage
Driven to complete tasks in a timely manner while multi-tasking
Job Type: Full-time
Pay: commensurate with experience
17.00-21.00 DOE
Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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