ServiceNet

Clinic Office Manager

ServiceNet Northampton, MA
No longer accepting applications

Benefits:

  • Dental insurance
  • Health insurance


TITLE: Clinic Office Manager

Department: Outpatient Clinic Services




  • Collaborative leader to ensure that the front offices in all five of ServiceNet’s Outpatient Clinics are running smoothly and graciously supporting a positive experience for everyone who walks through our doors. This position is in person only, no remote.

    GENERAL RESPONSIBILITIES:

    • Coach and oversee front desk staff and meet the administrative office needs of all five clinics.
    • Review the prescribers' calendars to make sure they are booked correctly and efficiently.
    • Hiring, training, supervision, and evaluation of respective supervisees in conjunction with AD of Admin Ops.
    • Coordinate phone and desk coverage for all OP.
    • Order all office supplies and materials within budgets.
    • Maintain mailboxes for all facilities.
    • Schedule and coordinate all Learn and Lunch programs with the drug representatives.
    • Implement HCP orders systems with Nursing under the guidance of AD of Admin OP.
    • Coordinate Walk in Programs with AD of Clinical Op.
    • Ensure the confidentiality of all files and databases.
    • Team player with integrity and loyalty. Dedicated to serving the organizational goals and mission.
    • Maintain a productive, safe, and enjoyable work environment for your team, inspiring everyone to play to their strengths.
    • Hold the standard for “cool, calm, and collected” in a busy, dynamic environment.


    .

    POSITION QUALIFICATIONS:

    • Has at least one year of supervisory experience in an office setting.
    • Thrives on managing multiple tasks with ease and confidence.
    • Is a well-organized planner who can quickly shift gears to deal with unplanned situations.
    • Is savvy with computer systems, able to problem-solve and help others with Excel and other programs.
    • Has a vehicle and driver’s license since you will periodically be traveling to each of the clinics.
    • Seniority level

      Not Applicable
    • Employment type

      Full-time
    • Job function

      Administrative
    • Industries

      Mental Health Care

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