In response to the continued growth of their business, Empire Management Group is looking for a Client Support/ Communications Specialist to serve the Philadelphia area. The successful candidate will be assigned an external existing customer and new customer base that our clientele provides for us.
Entry Level Client Support / Communications Specialist Responsibilities:
Provide onsite, sales, and client relations to a consumer base
Comfort working with iPads and tablet-based software
Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors
Attend large, high-profile (virtual) conferences as required
Attend and present to prospective clients
Responsible for the accuracy of all paperwork for new customer accounts
Work with the Director and Sales Management team to effectively build client revenue and set sales goals
Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered
Represent Empire Management Group and our clients in a professional and business manner
Client Support / Communications Specialist Candidate Qualifications:
1 year of account management/customer service/sales experience
Must be able to follow directions and work as a team
Tech skills to include tablet navigation, spreadsheet, email, and internet usage
Superior organizational skills - able to manage multiple priorities simultaneously
Must have strong oral communication skills
Exceptional persuasion, customer engagement, and sales skills
***Full Training is provided for all positions***
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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