Client Services Manager

Are you a natural leader with a knack for building strong relationships and ensuring exceptional customer experiences? A leading commercial real estate company in Chicago, IL, is seeking a dedicated Client Services Manager to join the dynamic team. If you’re looking for a role where you can streamline operations and provide top-notch client service, this opportunity is for you. Offering a competitive salary range of $50-$60k, this position is perfect for someone ready to make a significant impact.

Responsibilities of the Client Services Manager:

• Deliver outstanding service and ensure every client interaction is positive and professional.
• Foster strong, lasting connections with clients, becoming a trusted advisor and point of contact.
• Assist in the smooth operation of property management tasks, ensuring efficiency and excellence.
• Guide new clients through the onboarding process, ensuring a seamless transition.
• Process invoices, prepare monthly reports, and oversee budgets, expenses, and contracts to ensure accuracy.
• Handle portal communications efficiently, responding to inquiries promptly and professionally.
• Ensure accurate and timely accounting of all monthly rent payments.

Requirements of the Client Services Manager:

• Bachelor’s degree required
• At least 1 year of experience in commercial real estate or hospitality
• Proficient in Microsoft Office Suite
• Strong communication and relationship-building abilities
• Ability to take initiative and excel in a fast-paced environment
• Highly organized and detail-oriented, with a focus on accuracy

P-10