Client Services Coordinator

Job Overview:

Thank you for considering the opportunity to be a champion of change at our company.

We are seeking a detail-oriented and proactive Client Services Coordinator to join our healthcare team. The ideal candidate will be responsible for managing client intake, data management, and ongoing client engagement. The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to handle sensitive information with confidentiality and professionalism.

Key Responsibilities:

• Handle intake calls from potential clients
• Perform accurate data entry into AlayaCare system
• Collaborate with Case Managers to initiate services for accepted clients
• Monitor new clients without billing for the first two weeks
• Conduct outreach for clients who miss appointments
• Coordinate with Case Managers regarding clients with missed sessions
• Prepare and send outreach letters as needed
• Follow up on and process client discharges
  
  
  

Requirements:

• 1-3 years experience in customer service or similar role (Behavioral Health experience a plus)
• Bachelor's preferred
• Excellent communication skills, both verbal and written
• Strong attention to detail and organizational abilities
• Proficiency in data entry and database management
• Experience with healthcare management systems (AlayaCare experience a plus)
• Ability to work independently and as part of a team
• Strong problem-solving skills and proactive approach to client management
  
  
  

If you're passionate about client care and have a talent for coordination and follow-up, we'd love to hear from you. Join our team and make a difference in our clients' lives!

Company Overview

Allwel is a privately held HealthCare organization that offers Home Care, Behavioral Health, and other supportive services with a goal to provide unequaled HealthCare to patients and clients in the community. Allwel has created a model of care that prioritizes listening to the patient, respecting the patient, and valuing the patient. Second, Allwel has developed and fostered a workplace where people enjoyed coming to work where they find a meaningful career.

Job Type: Full-time

Pay: $ 40-45K per year

Benefits:

• Health, Dental and Vision Insurance
• Flexible Spending account
• Life insurance
• Paid time off
• 401K
  
  
  

Schedule: 8 hour (9am-5pm)shifts, Monday through Friday

Disclaimer: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this job description and other duties, as assigned, might be part of the job. Allwel is an Equal Opportunity Employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Employment is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.