Client Relationship Manager

Job Title: Client Relationship Manager

Experience: 7+ Years

Location: San Jose, California, United States

Notice Period: Immediate joiner will be a bonus

Job Description:

We are searching for a result oriented Client Relationship Manager (CRM) to lead our sales teams, driving performance improvements and helping them achieve their targets. As a CRM, your role encompasses developing strategic plans, budget preparation, coordination of sales training programs, directing sales initiatives, and ensuring continuous sales growth. Ultimately, you will explore avenues to boost the company's revenue and sales.

Responsibilities & Requirements:

♦ Collaborate with the sales teams to translate customer and market requirements into system or product enhancements.

♦ Assume ownership of software resource strategy and planning, fostering strategic relationships with external partners.

♦ Work closely with various sales team and sales manager to ensure on-time product delivery with agreed-upon features.

♦ Take charge of technical support issues, promptly delivering fixes and resolutions.

♦ Demonstrate a solid understanding and knowledge of the mobile app industry.

♦ Showcase experience in selling to IT professionals.

♦ Engage with prospects, qualify leads, and foster client relationships.

♦ Collaborate with the sales team to develop effective selling tools for presentations, demos, and trade shows.

♦ Provide recommendations and facilitate the closure of software sales agreements with company executives.

♦ Support sales through calls and web-based presentations to maintain product positioning and strategies.

♦ Maintain a comprehensive knowledge of products, technologies, competitors, and market conditions.

♦ Manage the entire sales process lifecycle, from prospecting to closure.

Requirements:

♦ Previous experience in a SaaS-based company is preferred.

♦ Understanding the Software Development Life Cycle is an advantage.

♦ 7+ Years of hands-on experience as a senior technology leader, spearheading software development, application, and product development using the latest technologies.

♦ Ability to strike a balance between technical leadership and sound business judgment.

♦ 5+ years in a leadership role in sales.

♦ Excellent communication and negotiation skills.

♦ Proficient in creating and executing sales plans.

♦ Meeting sales goals by actively monitoring progress.

♦ Strong decision-making abilities.

♦ Proficiency in analyzing sales data.

♦ Extensive background in software architecture and design.

♦ Strong management and leadership skills.

♦ Willingness to travel up to two weeks per month.

♦ Experience in budget development.

♦ Proven track record of superior performance metrics.