Client Executive

Job Title: Client Executive – Strategic Accounts Sigma7/RWH Myers

Location: Remote position located in eastern or mid-west time zones only.

About Sigma7

Sigma7 is a dynamic new global risk information and services platform designed to enhance value by helping organizations dramatically improve the way they assess, mitigate, respond to, and recover from risk. In today’s environment of complex and interrelated risk, with emerging geopolitical, economic, environmental, and technological threats our comprehensive and technology-enabled services provide best in class capabilities, contextualizes and prioritizes threats, and measures success by providing tangible business outcomes.

With a client base including over 400 of the world’s most prominent organizations, over 300 employees worldwide, and six unique industry-leading brands, Sigma7 is reshaping the risk and resilience services industry. We support both commercial and NGO companies, as well as governmental and educational agencies in more than 75 countries. We have assembled a world-class leadership team of risk and security executives and technologists who lead colleagues throughout the US, the UK and in nine countries on five continents. Sigma7 brands include:

Sigma7/RWH Myers

Sigma7/Paragon Risk Engineering

Intelligence Fusion

Sigma7/Alaco

Sigma7/RSM

S7 University

About RWH Myers

RWH Myers is a forensic accounting firm with one goal: your peace of mind. As the leading independent specialists in property damage and business interruption loss quantification, our partners have provided services to several hundred clients in over 40 countries. We're driven to connect with each other and our policyholder clients to get the job done right, the first time. Working worldwide, yet right next door, we bring clarity when it matters most.

Job Summary

The Client Executive for RWH Myers plays a pivotal role in fostering and maintaining strong relationships with clients for a global forensic accounting firm. This position combines elements of client management, business development, and strategic planning to ensure client satisfaction, drive revenue growth, and enhance the firm's reputation in the industry.

Duties/Responsibilities

Client Relationship Management

Develop and nurture relationships with existing clients, as well as forging new client accounts, understanding their needs, goals, and challenges for a niche forensic accounting firm.

• Serve as the primary point of contact for clients, addressing inquiries, concerns, and providing regular updates on ongoing projects.
• Conduct periodic account reviews to assess client satisfaction levels, identify opportunities for improvement, and address any issues proactively.

Business Development

• Identify and pursue opportunities for expanding business with existing clients through upselling additional services or engaging in new projects.
• Collaborate with the sales and marketing team to develop strategies for acquiring new clients and expanding the firm's client base in target industries or regions.
• Attend industry events, conferences, and networking opportunities to promote the firm's services and build relationships with potential clients and referral partners.

Strategic Planning and Client Advocacy

• Work closely with internal teams to ensure client needs are understood and met effectively.
• Advocate for clients within the firm, ensuring that projects are delivered on time, within budget, and with the highest quality standards.
• Collaborate with senior management to develop long-term client engagement strategies, including client retention initiatives and customer satisfaction programs.

Client Education and Communication

• Educate clients about the firm's capabilities, service offerings, and industry trends related to forensic accounting services.
• Speak and present at various industry educational conferences with the RWH team on key insurance topics and trends.
• Communicate complex forensic accounting services in an understandable manner to clients, helping them make informed decisions regarding their accounting needs.

Qualifications

• Degree in accounting, finance, business administration, or a related field. CPA or CFE certification is a plus.
• Proven experience (10+ years) in client relationship management, business development, or sales roles within the insurance or professional services industry.
• Strong understanding of property and causality insurance is preferable but not required.
• Excellent communication skills, both verbal and written, with the ability to engage and build rapport with clients at various organizational levels.
• Strategic thinker with the ability to identify opportunities, develop action plans, and drive results in a competitive market environment.
• Proficiency in CRM software, Microsoft Office Suite for managing client relationships, analyzing data, and preparing reports.
• The role requires a blend of technical knowledge, relationship-building skills, and business acumen to succeed in driving client satisfaction and revenue growth for the firm.

Sigma7 offers a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401 (k), FSA, Life Insurance, and Paid Time Off.