Direct message the job poster from DMC Insurance, Inc.
John Sebastian
Human Resources Director at DMC Insurance, Inc.
We are seeking an experienced, highly motivated insurance professional to join our claims team. The Claim Specialist is responsible for providing superior customer service to policyholders, agents, claimants and others that are encountered during general claim handling. This position is responsible for handling claims within the client companies’ self-retentions, conducting claim reviews, onboarding as well as reporting to the excess carrier. This is a highly visible position requiring significant business relations. The ideal candidate will add to and bolster DMC’s unique culture – a workplace built on enthusiasm, entrepreneurship, integrity, communication, proactive problem solving, and a genuine passion for helping our customers and agents.
Responsibilities:
Manage a case load of approximately 125 claims
Make proper reserving and settlement recommendations
Complete timely and thorough investigations
Direct independent adjusters, appraisers and defense attorneys as necessary
Negotiate settlements, attend mediations and trials, as merited
Properly document the claim files and maintain current diaries
Conduct claim reviews with clients and agents/brokers
Conduct onboarding of new clients
Market the company via business/industry functions
Qualifications:
Minimum of 3 years of multi-state transportation liability experience
College degree is preferred
Attorney/JD helpful
Excellent written and verbal communication skills
Travel will be required for client visits, mediations and trials
Strong working knowledge of the Microsoft Office suite of programs and an aptitude to learn new programs
Will abide by departmental policies and procedures, including authority levels, to comply with DMC risk management controls.
Obtain/maintain non-resident adjuster licenses for mandatory states
Seniority level
Associate
Employment type
Full-time
Job function
Other
Industries
Insurance
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