Childcare Business Manager

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Business Managers at The Learning Experience are responsible for the smooth operational performance of the Center. They have an essential ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive.

Essential Functions

BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

• Answering phone, scheduling appointments and coordinating schedules
• Schedule meetings, conferences and appointments
• Organize the office layout/decor and cleanliness.
• Provide general support to teachers.
• Assist in the onboarding process for new hires.
• Must be willing to step into a classroom for covering lunch breaks.
• Address parents’ questions and concerns
• Responds to emails, queries.
• Create and update records ensuring accuracy and validity of information.
• Maintain trusting relationships with parents and team members.
• Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
• Manages all vendor relationships- regular facilities maintenance and technology support.
• In partnership with Center Director, conducts team meetings to communicate important information and set a direction.
  
  

CUSTOMER ENGAGEMENT

• Implements local marketing activities as per corporate marketing calendar and curriculum theme.
• Effectively uses social media channels for parent engagement and retention.
• Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
• Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers.
• Maintains the lead tracking portal and customer database.
• Coordinates the registration process and maintains customer and employee information in center systems.
• Responsible for communications to families (newsletters)
• Plans and manages budget for "parent pleasers."
  
  

Desired Qualifications

• Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting.
• 1+ years childcare or education industry experience
• Demonstrated highly effective organizational, time management, and multitasking skills.
• Bachelor's degree preferred.
  
  

Compensation: $20.00 per hour

The Learning Experience

At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow.

Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff.

At TLE®, we’ve created a full cast of characters that become our little learners’ educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.