Chief Revenue Officer

About Potloc

Now an expert at gathering and centralizing valuable information, we help our customers better understand their challenges and successfully meet them. How? By conducting hyper-targeted B2B and B2C social network surveys using advanced geolocation and specific interest-based targeting.

Our team is dedicated to being the best end-to-end service provider for our clients globally.

To do this, we have offices in Canada and Europe!

We encourage professional development and provide support to our employees through our 4 core values: AMBITION, LEARNING, TRANSPARENCY and TEAM SPIRIT.

Here are a couple of key figures to understand our rocketship:

Since 2019, we have:

• Raised $55M
• Grown by 3x year over year
• Grown from 25 to 200+ team members
• Surveyed 3M responses in 44 countries for more than 200 customers
  
  

What is the next step for us?

• Expand our presence in the US
• Increase our ability to survey niche audiences.
• Become the next ResTech unicorn
• Go public!
  
  

MISSION

Over the past few years, we have experienced significant growth, expanding to over 200 employees and opening a new office in New York. We are now seeking a dynamic and strategic Chief Revenue Officer to join our team and lead us through the next stages of our growth.

The Chief Revenue Officer will play a pivotal role in shaping and driving our growth strategy. This position involves leading the sales and operations teams to deliver outstanding results while developing and executing revenue-generating initiatives. As a strategic thinker, hands-on executor, and collaborative leader, you will thrive in our fast-paced startup environment, bringing your expertise in strategy and rapid revenue growth. Upon successfully completing a three-month probation period, you will join our executive committee, contributing to the strategic direction of our company.

Your Responsibilities

• Leadership: Oversee and drive the sales, and operations functions in EMEA and North America.
• Sales: Lead teams including Key Account Managers, Account Executives, Sales Engineers, and Business Development Representatives. The total group size is approximately 45 people.
• Operations: Manage teams responsible for Scripting, Project Management, and Project Support. The total group size is approximately 40 people.
• Revenue Growth: Lead our revenue forecast strategy to achieve revenue targets of $45M by 2025.
• Strategic Development: Collaboratively contribute to and enhance the Go-To-Market strategy with other executive committee members.
• Process Improvement: Optimize processes to deliver faster while maintaining high levels of client satisfaction (NPS above 60).
• Team Management: Hire, train, and retain a team of high performers, ensuring efficient human and machine processes.
• Cross-Functional Leadership: Lead strategic cross-team projects to improve the company's overall performance.
• Collaboration: Work closely with marketing and product leadership on strategic projects.
  
  

KPIS

• Gross Profit (30M€)
• Gross Margin (+2pt)
• Open new accounts in PE firms
• Revenue Growth per Account (+40% per account per year)
• Client Satisfaction (Net Promoter Score - target 60)
  
  

Required Skills

• Experience: 10+ years of relevant experience, including roles as a CRO, in sales at a tech company, operations, or consulting firms, with a strong focus on B2B.
• Strategic Vision: Ability to adopt a helicopter approach, viewing global strategy and diving deep into execution within teams.
• Track Record: Proven experience in building strategic roadmaps from sales to operations to improve revenue and profitability while establishing a robust long-term positioning.
• Benchmarking: Skilled at benchmarking solutions in effective startups to consistently find the best options.
• Data-Driven Decision Making: Utilize data to make informed decisions through strong leverage of tools and systems.
• Growth Balance: Capable of balancing short-term and long-term growth perspectives.
• Collaborative Partnering: Experience in partnering collaboratively with marketing and product leadership.
• Leadership: Broad leadership and ownership skills, with the ability to inspire and drive a team towards achieving ambitious revenue targets and overall company goals.
• Communication: Excellent communication and relationship-building skills, with the capacity to work effectively with a range of internal and external stakeholders.
• Fast-Paced Environment: Enjoy working in a fast-paced, high-velocity environment.
• Language Skills: Excellent communication skills in English; knowledge of French is a plus.
• Willingness to Travel: Open to traveling a few times a year to France, Canada, and across the United States.
  
  

RECRUITMENT PROCESS

• Exchange with a member of our Talent Team (45 min)
• Interview with the CEO
• Interview with the COO
• Panel Interview with Executive Committee members
• Interview with direct reports: Sales Director North America, Sales Director EMEA, Sales Engineer Manager, Head of Delivery
• Panel Interview with Board members (optional)
• Job Offer 🙌