Chief of Staff

About Humata Health

Humata Health is revolutionizing Prior Authorization and Utilization Management with cutting-edge AI and automation. Our commitment is to deliver a seamless, efficient, and automated workflow for healthcare providers and payers to solve prior authorization “on both sides of the fax machine.”

At Humata, we transcend traditional automation, addressing the complexities of prior authorizations with a powerful blend of AI, automation, and unparalleled payer connectivity. This transformative approach revolutionizes the entire end-to-end experience, setting a new standard for the prior authorization and utilization management process.

Humata's mission for providers and payers is to make 90% of prior authorizations touchless, enable processing to be completed in under 2 minutes when human intervention is required, and bring complete transparency for patients throughout the process.

Role Summary

The Chief of Staff (CoS) to the CEO of Humata Health, Inc. is a pivotal role designed to enhance the CEO's efficiency and effectiveness. This professional will support the CEO in executing strategic priorities, managing company planning, and fostering key strategic relationships. The CoS role is a two-year engagement, after which the individual will have the opportunity to transition into an operational or growth-oriented role within the company.

Role Responsibilities

Enable the CEO to Execute Strategic Priorities:

• Collaborate with the CEO to establish priorities and manage the CEO's time towards these priorities.
• Identify and address gaps in the CEO's deliverables, taking on tasks to free up the CEO for critical responsibilities.
• Oversee, organize, and prioritize critical deliverables and required information for efficient decision-making.
• Identify and remove roadblocks for the executive leadership team.
• Support the CEO in setting and executing the company's overall strategy, especially in achieving quarterly and annual OKRs.
• Handle oversight of high-priority special projects that do not fit within the organizational chart or span multiple departments.
  
  

Partner with and Support the C-Suite / Executive Leadership Team:

• Collaborate with executive team members to determine and prioritize business strategies.
• Work with the executive team to solve problems, mediate disputes, and ensure issues are resolved before reaching the CEO.
• Act as a strategic advisor to the CEO and senior management team.
• Manage company and department level OKRs, measure progress, remove obstacles, and provide timely updates.
• Help the executive leadership team navigate through uncertainty and risk.
  
  

Amplify And Improve The CEO's Communication And Accessibility

• Enable the CEO to champion the vision, mission, and values consistently and innovatively across the company.
• Develop comprehensive agendas for CEO 1:1's to ensure thorough and effective communication.
• Develop and manage an engagement plan for the CEO to communicate openly and honestly with all employees while promoting Humata Health's culture.
  
  

Represent The CEO

• Attend meetings on behalf of the CEO where appropriate.
• Make decisions on behalf of the CEO as permitted, ensuring strong cultural and talent fit for director-level and above candidates.
• Build and sustain relationships based on mutual trust and respect.
• Build relationships across the organization to identify issues and provide valuable solutions for the CEO and leadership team.
  
  

Management Of The Executive Recruitment Process

• Oversee the recruitment process for high-priority candidates in partnership with recruiting and the people team.
• Interview high-priority candidates, acting as a thought partner to the CEO.
• Develop customized onboarding schedules and documentation for key new hires.
• Recruit and train the next CoS for a seamless transition of responsibilities.
  
  

Support The CEO As Needed

• Ensure that the CEO is well-prepared for every meeting.
• Liaise with key opinion leaders on C-Suite offsite planning and activities, ensuring relevant content is prepared and executed.
• Work with people team leadership to identify opportunities to improve employee engagement and culture, ensuring CEO support.
• Work with finance on governance and board updates, including quarterly board meeting content.
  
  

Qualifications/Skills

• Exceptional written and verbal communication skills.
• Excellent time management and organizational skills.
• Strong critical thinking and decision-making capabilities.
• Problem-solving expertise.
• Strong relationship-building and diplomacy skills.
• High political intelligence and detail orientation.
• Patience, flexibility, and a positive outlook.
• Resilience and the ability to thrive in a fast-paced environment.
  
  

Education And Experience

• Master's degree in business administration, healthcare, or a similar field preferred.
• 10+ years in a business or management role.
• Experience in consulting or entrepreneurial roles.
• Proficiency with Excel or Google Sheets for reporting and analytics.
• Volunteer experience in a leadership capacity is a plus.
  
  

Why Join Humata Health?

• Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes.
• Remote Flexibility: Enjoy the flexibility of working remotely while being part of a collaborative and supportive team.
• Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample opportunities for professional development.
• Inclusive Culture: Join a diverse and inclusive workplace where your ideas and contributions are valued.
  
  

Equal Opportunity Employer: Humata Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at Humata Health and help transform the future of healthcare through innovative AI solutions!