Chief Infrastructure Officer (Assistant Director of Transportation)

Requirements And Preferences

The Broward County Board of County Commissioners Transportation Department is seeking qualified candidates for Chief Infrastructure Officer.

• SPECIAL INSTRUCTIONS FOR THE APPLICATION PROCESS ARE INCLUDED BELOW****
  
  

THE COMMUNITY

Bordering Southeast Florida’s Atlantic coastline, Broward County is the seventeenth most populous county in the nation and the second largest in the state of Florida. Home to over 1.9 million people, Broward County is located between Palm Beach and Miami-Dade counties, forming the center of South Florida’s largest metropolitan area in which 6.1 million people reside. Within the County’s approximate 1,200 square miles are 31 municipalities, the largest of which is the county seat, Fort Lauderdale. About two-thirds of Broward County is part of the undeveloped Everglades conservation area. Broward County boasts 23 miles of pristine Atlantic coastline, and its beaches attract both the local population as well as tourists from around the world. With an average year-round temperature of 76 degrees, Broward County has a tropical climate and is a choice destination for over nineteen million visitors every year.

Broward County’s warm climate, demographic diversity, robust and expanding economy, top-rated schools, colleges and universities, cutting-edge healthcare, and an advanced transportation system afford its residents an exceptional quality of life. Broward offers world-class dining, high-quality theater, cosmopolitan nightlife, and premium shopping venues, as well as an abundance of recreational activities such as golf, pickleball, soccer, deep-sea fishing, boating and vast opportunities for fun on the beach.

The Fort Lauderdale-Hollywood International Airport is in Broward County and is less than two miles from Port Everglades where most major cruise lines use as a homeport. Among Broward County’s abundant retail shopping options is Sawgrass Mills, the largest one-story value retail shopping mall in the United States. For the sports enthusiast, Broward County is home to the National Hockey League’s Florida Panthers, while the National Basketball Association’s Miami Heat, the Major League Baseball’s Miami Marlins, and the National Football League’s Miami Dolphins are just a short drive or quick train ride away.

THE COUNTY GOVERNMENT

The Broward County government was established under Charter in 1975 as a home-rule government. The County has a Council/Manager form of government. The Broward County Board of County Commissioners is composed of nine members, elected every two years for four-year staggered terms. Commissioners are voted to the position by their district constituents through partisan elections. The Mayor and Vice-Mayor are Commission members annually elected by the Commission for one-year terms. The Commission appoints the County Administrator, the County Attorney, and the County Auditor.

The County Administrator serves as the Chief Executive Officer and manages the County’s seven major operating departments: Aviation, Resilient Environment, Finance and Administrative Services, Human Services, Port Everglades, Public Works, and Transportation; eight offices and three divisions, which all together comprise over 70 lines of business. The County has nearly 7,000 employees and eight organized bargaining units. The County budget for FY24 is $8.69 billion of which $4.7 billion is Operating, $3.18 billion is Capital and $0.81 billion is Debt Service. The budget reflects strategic investments in transit, the seaport and airport, and many other critical services to residents.

COUNTY GOALS

Accountable Government

• Committed to providing an open government that is transparent and accessible to the public.
• Consistently delivering responsive, efficient, inclusive, and equitable quality services to the public and internal customers while providing a safe community to live, work and visit.
  
  

Connected Community

• Prominently marketing Broward County as a brand, while increasing public understanding of programs and services.
• Cooperatively delivering an efficient and accessible regional intermodal transportation network.
  
  

Economic Opportunity

• Ensuring economic opportunities and a sustainable economy, with an emphasis on Broward's lower and middle class.
• Ensuring residents have an affordable place to live by offering sustainable, compatible, innovative, accessible, affordable housing options for all income levels, including integrated, permanent supportive housing and zoning that helps residents build equity.
  
  

Healthy Community

• Delivering accessible human services that holistically address the whole person collaboratively and compassionately.
• Cultivating community culture, arts, recreation, and life-long learning.
  
  

Resilient Community

• Ensuring accessible, seamlessly integrated investments in renewable energy, sustainable practices, manufacturing, resilient infrastructure, and environmental protection.
  
  

THE DEPARTMENT

Broward County Transit (BCT) is a vital transportation system that connects the County’s diverse 31 municipalities and facilitates over 30 million trips annually. We offer safe, reliable, and cost-effective bus transportation services through fixed routes, express lines, community shuttles, and paratransit options, aiming to enhance mobility for everyone and implement fair transit solutions. Our active fleet consists of 414 active fixed-route buses, 337 active paratransit vehicles, and 87 active community shuttle buses.

Spanning a vast 410 square mile area and linking Broward, Miami-Dade, and Palm Beach counties, Broward County Transit is more than just a transportation system. It's a unifying force, playing a pivotal role in uniting the region. Our 43 fixed bus routes and 52 community shuttle routes traverse a variety of unique communities, reflecting a spirit of unity and progress. From the vibrant city centers to the tranquil suburban streets, Broward County Transit is the backbone of our 1.9 million residents' mobility, fostering economic growth, environmental responsibility, and social cohesion.

Our services are not just about transportation, but about enhancing mobility and supporting the County’s blossoming economic development. We are unwavering in our dedication to advancing safety and security on our system, maintaining a state of good repair, and cultivating an employee culture that encourages growth and opportunity. Our growing team of more than 1400 employees embraces innovative technology and cultivates a culture of “SUNsational service” and inclusivity. With an operating budget of $234.6 million and a capital budget of $524 million, our ongoing programs and projects prioritize innovative technologies to enhance rider experience and promote sustainable practices, thereby setting a national benchmark for environmentally responsible public transportation services.

As Broward County continues to grow as a global destination, BCT is not just keeping up, but leading the way. Our Premium Mobility Plan (PREMO), launched last year, is not just about enhancing the transportation landscape in Broward County, but about shaping its future. It will introduce premium and high-capacity transit projects, such as bus rapid transit, light rail, and commuter rail, that will revolutionize the way we move. This plan positions BCT as a leader in developing future-focused solutions, and we are excited to share this journey with you.

At BCT, we view ourselves as more than just a transit system; we see it as a lifeline that brings dreams within reach, creating a brighter, more inclusive future for everyone we serve.

THE POSITION

The Chief Infrastructure Officer (CIO) provides leadership and direction for the Transportation Department's Capital Program Division. Responsibilities include executive oversight, operational management, financial performance, strategic planning, employee development, safety promotion, customer advocacy, and coordination of assigned division activities. This is an executive leadership position. The incumbent will advise the Transportation Director on strategy, issues, and resolutions. The CIO will review and analyze policies, procedures and practices and work with key stakeholders for recommendations/assistance. The CIO will be well versed in industry standards and stay abreast of current best practices. Customer service is paramount and special focus must be placed on KPI trends and response. It is critical that the CIO develop productive, collaborative relationships with Broward County leaders, Transportation Department leaders, Union representatives, employees, customers, and the community. The CIO must manage in a manner that ensures Broward County Transportation is viewed favorably by customers and employees.

The CIO is responsible for the development and execution of the Capital Program, including procurement, inspection, maintenance, and rehabilitation of all fixed assets throughout the Broward County Transportation Department including all bus, rail, and related equipment, yards, stations, and facilities. The CIO works collaboratively with the Transportation Department and County leadership on development and implementation of projects. The CIO will be responsible for the development of contracts and contractors related to work assignment. The CIO will provide daily oversight of project execution through asset completion and turnover. The incumbent ensures that local, state, federal laws/guidance are followed. The CIO ensures policies and procedures are in place for the operation, maintenance, and replacement of equipment ensuring minimum service disruption and maximum customer service. The CIO ensures that training, policy and procedures and safety protocols are set and accessible to employees/contracted staff. The incumbent must be strategic in planning and executing projects, ensuring milestone accomplishments are met.

Responsibilities Of The Position Include

• Works under limited direct supervision, leading the development and implementation of programs within organizational policies and reports major activities directly to the Department Director through verbal, written, and virtual communications. The CIO must be able to respond to emergency incidents 24/7.
• Manages the execution of the Capital Program through establishing an effective and efficient infrastructure organization, including the people and processes necessary to execute the work.
• Ensures that the staff have the technical knowledge or training to effectively execute the responsibilities of their positions.
• Plans and develops the processes/strategy for proposed projects and ensures sufficient qualified staff or contractors are available to carry out the project and meet milestone deadlines.
• Ensures each asset portfolio maintains the skills and staffing levels to carry out inspections, maintenance, and engineering functions.
• Ensures staff and response plans are in place to respond to infrastructure failures that negatively impact customers.
• Develops, communicates, and ensures plans are in place for reliable operations of the Department's various operating systems.
• Oversees project delivery for major capital projects, infrastructure renewal, and construction.
• Provides leadership to resolve execution issues timely and in the County's best interest to control schedule, cost, and risk.
• Develops and manages budget for Capital Programs.
• Develops communications/presentations for internal or external customers.
• Provides leadership to develop a cohesive and productive team.
• Engages in performance management via employee evaluations, coaching, and discipline.
• Participates in staff development and recruitment for vacant positions.
• Ensures that a culture of safety is promoted throughout the organization.
• Performs other tasks as assigned.
  
  

Desired Capabilities

The ideal candidate for the Chief Infrastructure Officer role will be a self-starter who can push and progress the organization by taking charge and being responsible and accountable for program development. This individual should secure resources and personnel to support and provide necessary tools, performing the heavy lifting required to build a $4.3 billion transit system. As a visionary leader and change agent, the CIO will inspire and lead both long-term and short-term goals with effective communication, maintaining confidentiality and transparency, as appropriate, and unwavering commitment. They must demonstrate integrity and a strong work ethic, seeking success when needed.

A collaborative work strategy with a strong sense of accountability is essential. The CIO must implement "Just Culture" principles as part of their leadership strategy, mentoring staff and encouraging continuous learning and growth. They should be innovative, champion change management, and foster an environment that supports both organizational and individual development.

LEADERSHIP OPPORTUNITIES

Starting and Structuring a New Division: The CIO will create and organize a new capital delivery unit capable of handling large-scale projects, developing and implementing project controls to manage risk and ensure timely completion.

Driving Major Initiatives: Leading the $4.3 billion Premium Mobility (PREMO) program to expand commuter rail, light rail, bus rapid transit, and high-frequency services will be a primary focus. The program includes 700 miles of new service and will serve over 2.1 million residents in Broward County. The CIO will also oversee the transition to an all-electric vehicle fleet, emphasizing sustainability and innovation.

Process and Technology Enhancements: The CIO will review and optimize current project management practices, implement Lean Six Sigma methodologies for continuous process improvement and innovation, and upgrade technology infrastructure to support new and ongoing projects.

Change Management And Cultural Transformation

The CIO will shift the organizational culture from hierarchical to collaborative and servant leadership, embedding "Just Culture" principles, and championing change management initiatives to drive organizational growth and development.

Resource Allocation and Management: Securing necessary resources to build and sustain a robust infrastructure program will be critical. The CIO will utilize consultant resources effectively to complement internal capabilities, ensuring financial acumen and budget management align with organizational goals and project requirements.

Project Management and Controls: The CIO must establish project scheduling, budgeting, and control mechanisms, along with developing policies and procedures to manage multi-billion-dollar projects. Ensuring high standards for project execution and timely, on-budget delivery is crucial.

Public and Stakeholder Engagement: As one of the faces of the organization, the CIO will communicate effectively with residents, community members, and elected officials, representing the organization in potentially adversarial environments and building relationships with internal and external stakeholders.

Operational Excellence: The CIO will deliver visible and impactful changes through infrastructure projects, ensuring high-quality standards in all projects and operations. Implementing a risk management office and establishing engineering standards and specifications are also key responsibilities.

Education And Experience

Requires a bachelor's degree from an accredited college or university with major coursework in safety systems management, finance, business or public administration, engineering, organizational dynamics, consumer behavior, technology, or closely related field and six (6) years progressively responsible experience in administration and management of one of the following areas: public transit, transportation, hospitality, consumer, technology, heavy-infrastructure, logistics or closely related experience. One year of relevant experience may be substituted for each year of required education. Preference will be given to candidates with a current Professional Engineer certification, master’s degree, 10+ years of senior level project management experience, engineering and/or construction and contract management, 10+ years managing rail transit assets or similar asset types where reliability of assets is critical to the organization’s mission, or 10+ years in a leadership position managing bargaining unit employees.

Compensation And Benefits

The annual salary range for this position is $151,234 to $241,371. The starting salary will be based upon the knowledge and experience of the individual selected. The State of Florida does not have a state income tax.

The County’s Benefits Include

• Florida Retirement System (FRS) – Employees have the choice of two retirement plans: the traditional pension plan with eight years of vesting or the investment plan with one year of vesting.
• Deferred Compensation – The County offers a voluntary 457 plan offered through three providers: Mission Square, Brighthouse Financial, and Nationwide Retirement Solutions.
• Flexible Spending Accounts – Eligible health expenses and dependent care accounts.
• Health Savings Accounts – When you elect either of the High Deductible Health Plans (HDHP) and you and your enrolled spouse/domestic partner (if applicable) complete the County’s 2024 Engagement Incentive, Broward County will contribute to your Health Savings Account.
• Vacation and Sick Leave – Leave is accrued biweekly for vacation and sick time; annualized at two weeks of vacation and 12 days of sick time; additionally, 40 hours of job basis leave is granted annually for employees exempt from overtime provisions of the Fair Labor Standards Act.
• Holidays – Eleven (11) holidays and two (2) personal days.
• Insurance Coverage – The County offers a variety of benefit plans that employees can purchase including Health, Dental, Vision, Flexible Spending Accounts, Long Term Disability, and Pre-paid Legal. The County subsidizes enrollment in Health and provides a waiver credit if applicable.
• Life Insurance – The County offers $50,000 of group term life insurance. Employees can purchase additional life insurance for themselves and their dependents and spouse/domestic partner.
• Additional Benefits – Access to Credit Union, Employee Development and Personal Income Protection Plans are available.
  
  

For additional information on benefits, please visit: www.broward.org/benefits .

APPLICATION PROCESS

Qualified candidates please click the link below to submit your cover letter and resume online at:

Chief Infrastructure Officer - Broward County, FL

This position is open until filled; however , interested applicants are strongly encouraged

to apply no later than July 30, 2024

For more information, please contact

Yolanda Howze at yolanda.howze@bakertilly.com or 312-240-3401

BAKERTILLY

205 North Michigan Avenue, 28th Floor | Chicago, IL | 312-729-8000 | bakertilly.com

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard

operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None

SPECIAL INFORMATION

Competencies

Financial Acumen

• Interprets and applies key financial indicators to make better business decisions. Provides rich and rigorous forecasts of the financial implications of ideas and opportunities. Makes well-balanced decisions regarding expenditures that take into account multiple considerations.
  
  

Manages Complexity

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Offers penetrating questions to help others get to the heart of complex situations and find strong solutions. Uses a range of inputs to fully understand and solve problems.
  
  

Balances Stakeholders

• Anticipates and balances the needs of multiple stakeholders. Shares stakeholder feedback while inspiring others to consistently seek input and learn from their internal and external stakeholders. Promotes an environment of high ethical standards and cross-cultural sensitivity in working with all stakeholders.
  
  

Strategic Mindset

• Seeing ahead to future possibilities and translating them into breakthrough strategies. Keeps up to date on current and future industry trends and market forces and considers these when making decisions. Clearly identifies and prioritizes efforts and initiatives to have the greatest strategic impact on the organization.
  
  

Plans and Aligns

• Plans and prioritizes work to meet commitments aligned with organizational goals. Makes nimble plans accounting for a range of risks and contingencies. Achieves greater cohesion, integration, and alignment between own group and other areas. Both persistent in adversity and nimble in change.
  
  

Optimizes Work Processes

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-to-day tasks effectively on their own. Integrates systems to improve quality and service.
  
  

Ensures Accountability

• Holds self and others accountable to meet commitments. Helps team hold each other accountable for goals, adherence to policies and procedures. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress.
  
  

Interpersonal Savvy

• Relates openly and comfortably with diverse groups of people. Takes time to build rapport in meetings; speaks about common interests and priorities; shows tact and sensitivity in difficult interpersonal situations. Maintains productive relationships with a wide variety of people and from a range of backgrounds.
  
  

Builds Effective Teams

• Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Mentors others on how to build effective teams; takes actions to correct dysfunctional teams. Ensures that the team has the right mix of skills; leverages individual strengths effectively.
  
  

Drives Vision and Purpose

• Paints a compelling picture of the vision and strategy that motivates others to action. Makes the vision real for others and encourages people to buy in; paints an engaging and illuminating picture of future possibilities for the team. Gives people an understanding of how their efforts and contributions make a positive difference.
  
  

Situational Adaptability

• Adapts approach and demeanor in real time to match the shifting demands of different situations. Is a powerful role model for adaptability; adeptly shifts approach and helps others do the same. Can be both persistent and flexible, as needed. Helps others adapt swiftly to new situations.
  
  

County Core Values

All Broward County employees strive to demonstrate the County’s four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
  
  

Americans With Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County’s Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.