At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.
That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
The successful candidate will be the lead in strategically plan, develop, organize, direct, and evaluate all information technology needs for Redwood Credit Union (RCU). Ensure the confidentiality, integrity and availability of data, systems, and technology. Provide for information security across the organization. Additionally, champion increased efficiency and integration of internal-facing and Member-facing technology throughout the organization, remote delivery, product management, project management, lease management, and site selection and disposition of facilities functions of Redwood Credit Union.
A list of the Essential Functions for this role are below.
Executive Leadership
Participate in the development of Redwood Credit Union’s plans and programs as a strategic partner of the Senior Leadership Team
Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies and regulatory action
Enhance and/or develop, implement, and enforce policies and procedures through systems that improve the overall operation and effectiveness
Assess and ensure the confidentiality, integrity and availability of data and systems utilized by RCU
Align and evolve RCU’s technical capabilities commensurate with its business model and strategic objectives
Attend and actively participate in Board of Directors meetings, Senior Leadership Team, Project Governance Committee meetings, Technology Integration, strategic planning sessions, etc
Lead strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies
Create and manage an enterprise-wide IT security program that is focused on protecting Member information and ensuring the integrity and resilience of RCU’s IT systems and infrastructure
Represent Redwood Credit Union to outside entities such as examiners, auditors, vendors, and support companies
Participate and represent Redwood Credit Union at various internal and external functions to promote its services and commitment to our industry and the communities we serve
Planning
Translate the Credit Union's strategic and tactical business plans into business management strategies and operational plans
Participate in the development of the Credit Union's plans and programs as a member of the Senior Leadership Team
Develop and implement plans and policies to attain goals and objectives, measure progress, and implement adjustments as appropriate
Review and approve short- and long-term goals and objectives for all areas of responsibility
Provide strategic input and leadership on decision-making issues affecting the Credit Union, i.e., evaluation of potential properties, alliances, acquisitions and/or mergers
Direct budget preparation for areas of responsibility and monitor and adjust for variances
Review and identify cost effective and efficient utilization of Redwood Credit Union resources
Program Management
Review, with directs reports, the employment, counseling, performance evaluation, training, motivation, discipline, and assignment of duties of areas of responsibilities for staff
Develop controls to monitor areas of responsibilities activities
Evaluate the effectiveness of areas of responsibilities, activity statistics and reports
Delegate, coordinate, and review all work to ensure quality of work and efficient productivity of staff
Conduct leadership meetings to disseminate pertinent information, and discuss procedures, policies and/or problems to ensure optimum teamwork at all times
Review reports and recommend specific changes to improve efficiency and productivity while keeping costs down
Assure the accurate preparation and timely submittal of reports to appropriate departments and agencies
Provide leadership and guidance for direct reports and establish and communicate job responsibilities and performance expectations to ensure mutual understanding of desired results
Recruit, select, train, motivate, mentor, evaluate, and develop direct reports
Non-Essential Functions
Staff liaison to various board committees
Establish and maintain relationships with key contacts in the community including volunteer centers and non-profit organizations; participate in community events
Perform other duties as assigned
Supervisory Responsibilities
SVP/Information Technology
SVP/Product, Project & Corporate Real Estate
Physical Requirements
Ability to stand, bend, stoop, sit, walk, twist, and turn
Ability to lift up to 15 pounds
Ability to use a computer keyboard and calculator
Work environment is indoors, majority of the time is spent at a desk
Required Experience
Ability to plan, organize and effectively run a multi-faceted and dynamic Information Technology department of a mid-size organization
Thorough knowledge of all aspects of financial institution information technology methods practices and services
Current knowledge of all laws, rules and regulations pertaining to information technology
Through knowledge of modern management techniques and practices
Strong negotiation, persuasion, and public speaking skills
Skill in establishing future business directions including developing long range plans impacting business success
Skill in establishing, articulating, and modeling organizational vision and goals
Knowledge of computer operations and network and software administration
Skill in the operation of a personal computer with word processing, spreadsheet and presentation software and Intra/Internet access
Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches
Ability to plan, implement, and evaluate the achievement of goals, objectives, and work plans
Ability to lead, motivate, and supervise team members
Ability to communicate effectively both verbally and in writing
Ability to establish and maintain effective working relationship with a diverse group of people including directors, regulators, Members, team members, attorneys, vendors, and other parties
Ability to read, analyze, and interpret complex documents
Ability to respond effectively to sensitive inquiries or complaints
Physical Requirements
Ability to stand, bend, stoop, sit, walk, twist, and turn
Ability to lift up to 15 pounds occasionally
Ability to use a computer keyboard and calculator
Work environment is indoors; majority of the time is spent sitting at a desk
Education/Experience
A combination of education and experience equivalent to a bachelor's degree in computer science, or closely related field with a minimum of fifteen years of experience managing an organizations technology infrastructure as well as operations and lending management experience in a financial institution, with at least five years of that experience at a senior management level.
Compensation
Base starting range: $339,000 to $399,000 annually, commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement– Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks-
RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
RCU employees are eligible for a 1% discount on all recreational or boat loan products
2% discount off Visas and LOC Loans through RCU
0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000
0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000
0% interest on garment, fitness, or home office equipment loan of up to $500
100% financing for employee purchased homes!
Why work for Redwood Credit Union?
Local financial institution, providing unparalleled service since 1950
Recognized by Newsweek as one of "America's Best Credit Unions 2024"
Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting
Voted Best Places to Work in the North Bay 18 years in a row
World-class employee engagement scores
Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
Recognized by Forbes as one of “America’s Best Small Employers 2023"
Internal Team Members
If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Banking
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