Position : Change Management & Strategic Communications Transformation Manager -Remote
Location : San Diego, CA
Duration : 12 Months
Total Hours/week : 40.00
1st Shift
Client : Medical Devices Company
Job Category : IT
Level of Experience : Senior Level
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)
Job Description
Role Overview
The Change Management & Strategic Communications Transformation Manager is an individual contributor contract position that enables the Business Transformation and MMS Solution Deployment & Services (SDS) organization to deliver outcomes with speed and scale across the MMS US Region, leveraging change management and corporate communications best practices and methodologies.
The SDS organization is responsible for providing best in class customer support and professional services in the medical device industry.
This role should have a proven record of leading comprehensive change management and communications for large scale/complex, cross-functional, and confidential transformation initiatives.
Reports to the Senior Manager of Operations Strategy, Business Transformation.
To be successful in this assignment, we are looking for an individual who is:
Comfortable with ambiguity
Able to quickly build rapport, credibility, and trust at all levels of an organization, inclusive of senior leaders
A strong storyteller with excellent presentation capabilities, with a focus on communicating strategic opportunities, change plans, and holistic impact
An excellent communicator with an eye for details
Able to manage executive audiences, set expectations, and influence for results
Able to quickly ramp up into new areas
Highly organized with an ownership mentality
Key Responsibilities
Business Transformation & Change Strategy
Create and maintain audience-based messaging and presentations for a large portfolio of transformation initiatives, translating key takeaways and connecting dots to formulate a compelling story for executive audiences
Lead, shape and manage change management strategy planning and execution at both strategic and tactical levels
Ability to shape and indirectly lead networks of change champions to execute change and communications plans
Define metrics for success, revisit them regularly, and evaluate progress
Establish rapport with internal and external stakeholders
Quickly adapt and maintain focus in a rapidly changing environment, producing flexible plans to meet changing business needs
Serve as an experienced change agent, influencing, building consensus, and fostering trust across teams to accelerate outcomes
Partnering with associates across all levels to provide opportunities for two-way communication and feedback
Executive Storytelling & Corporate Communications
Create and implement communication strategies that align with the organization’s goals and values, ensuring consistent messaging across various channels
Create content (e.g., presentations, emails, talking points, FAQs, intranet pages, etc.) for internal audiences, ensuring the message is clear, accurate and engaging
Possess an outcome-driven mindset, converting strategic change and communications plans into actions, driving projects to completion, and paying attention to details to deliver outcomes
Excel as a communicator with strong presentation skills and compelling storytelling abilities, able to explain complex topics and convince all levels of stakeholders to take action
Exhibit well-rounded interpersonal skills, working in a highly cross-functional environment, developing strong relationships, and influencing stakeholders
Create and deliver stakeholder and executive-level initiative updates, reviews, and impact analyses presentations
Administrative/Other
Timely completion of internal company documentation
Timely completion of any Company or Department required training
Mentor others on best practices
Performs other duties as assigned
Education
Bachelor’s or Master’s degree required; MBA desirable.
Experience Or Equivalent
7+ years of relevant experience in delivering comprehensive change management strategy, planning and execution for complex cross-functional initiatives across an organization
7-10 years of experience in business transformations, enterprise change management, strategy, corporate communications, or management consulting roles
Excellent Verbal, Written and Communication Skills
Excellent stakeholder management skills
Strong MS office skills, particularly in advanced PowerPoint
Strong business acumen and organizational political intelligence
Strong project/program management skills
Ability to simplify complexity and anticipate problems
Strong strategic thinking and problem analysis skills
Experience in customer support and professional services functions is a plus
Experience in web design and content production is a plus
Certifications
Change Management certifications highly desirable
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Staffing and Recruiting
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