Change Management Lead

Change Manager Lead – Project and Change Management

Working across multiple business units within a global Insurance firm, the Change Manager will partner with Project Stakeholders, Technology and the Project Management Office to align the integration of change management activities into the project management lifecycle.

The Project and Change Manager will lead change management efforts in support of a high priority insurance technology implementation, in a complex multi-stakeholder environment.

Responsibilities will include:

• Lead the development and deployment of the change management program, providing advisement on the execution strategy.
• Develop change strategies and plans that drive successful adaptation of the change and expected benefits of realization, in conjunction with the project management efforts to implement.
• Advises and engages senior leaders on change management practices.
• Conduct risk management, including but not limited to, identifying challenges, developing mitigation strategies and managing a change roadmap.
• Foster a culture of continuous improvement by soliciting feedback, evaluating alignment efforts, and making adjustments as needed to enhance cross-departmental collaboration and alignment
• Keep teams aligned on vision, direction and scope as set by the Program team
• Identify and manage change resistance
• Create engaging presentations for a wide variety of stakeholder groups

Qualifications

• Experience with large-scale organizational change efforts, preferably within the Insurance industry. Experience with project management approaches, tools, and phases of the project lifecycle.
• Advanced knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation.
• Ability to lead, plan, implement and evaluate change management activities to ensure completion of projects
• Strong experience with project/program support, planning and implementation with knowledge of Agile and Project Management governance standards and best practices
• Ability to work collaboratively and build relationships across teams and functions
• Ability to manage and prioritize multiple priorities and deadlines
• Possess strong technology skills applicable to Change Management including PowerPoint, Excel, Word, Visio, SharePoint, Teams, etc.

PLUSSES

Change Management Certification (CCMP or Prosci).

Prior Insurance industry experience with knowledge of insurance systems, policies, workflow, underwriting, claims.