The job duties include developing an Organizational Change Management Plan (OCM Plan)for the OIT CTO Transformation Program with tailored plans for projects and teams/individuals as needed. The expectation is that the plans will be based on a best practice change management methodology such as Prosci ADKAR model plan shown below:
Required
Work Experience
8+ years of experience with designing and executing organizational change management plans.
Senior expertise applying a formal change management process and ability to recognize the change stage and offer suggestions in advance for moving through each stage, such as:
Senior expertise in recommending and selecting the delivery method, presentation formats, and timing for communications based on the nature of the nature of the change and stage of implementation.
3+ years of experience as a communications specialist or technical writer
Preferred
5+ years of experience utilizing the Prosci ADKAR Change Management Process
3+ years of experience in an IT environment and familiarity with the application of commonly accepted concepts and practices specific to Information Technology Service Management (ITSM) and SDLC management to include, but not limited to, ITIL and DevOps methodologies.
Experience with organizing and maintaining a WIKI.
Experience with video creation
Prior state or government experience
Functional/Technical Knowledge & Skills
Expertise in the application of an Organizational Change Management Methodology
Expertise in the application of style guidelines and practices, including accessibility
Expert knowledge of common business applications, such as, Google suite of applications, Microsoft Office, Visio or Draw IO, and Adobe Acrobat
Working knowledge of concepts and artifacts that facilitate the development of process documentation and achieve organizational change management objectives.
Strong research skills using the Internet and other tools.
Strong verbal communication skills and the ability to collaborate with others
WIKI development including organization and content management.