Central Operations Associate

Company Overview:

Empower is a fast-growing, profitable startup that is on a mission to transform the gig economy, so that hard-working drivers can earn a sustainable living. We are seeking a highly motivated, responsible, and detail-oriented Central Operations Associate to join our team. If you want to be an integral member of a team that is disrupting Uber and cares about making a difference for gig economy workers, then we’d like to hear from you. 

Role Overview:

The Central Operations Associate will report to, and work closely with, our central operations team lead. In this role you will need to identify and implement data-driven scalable strategies to grow our business. Successful team members have an “extreme ownership” mentality, understand the importance of data and attention to detail, and are high-energy solution oriented problem solvers. We’re looking for team players who are looking to make an immediate impact at a high-growth disruptive startup. This role can be remote (U.S. based only), or in-person in McLean, Virginia.

Opportunities:

• Develop and use analytical tools to measure and generate ways to improve customer acquisition/retention/engagement and grow overall platform usage
• Hands-on assistance managing dynamic and growing marketplaces using custom dashboards
• Serve in both project management and operator roles on various short-term and long-term ops, comms, and marketing initiatives
• Help manage and improve our automated drip campaigns. This includes ensuring timely and consistent deployment, as well as conducting in-depth analyses of open rates and campaign effectiveness
• Draft copy for and implement email, text, and other digital communication and marketing campaigns
• Run and expand Empower’s vehicle-exterior advertising program
• Run and expand Empower’s in-vehicle marketing efforts
• Help create content for Empower’s unpaid, organic social media campaigns
• Help manage paid media campaigns to maximize ROI

Candidate Requirements:

• Bachelor’s or other 4-year degree with high academic achievement
• 0-4 years of post college professional experience, ideally in a fast paced environment
• Experience in data analytics (proficiency with Excel/Google Sheets required; experience with SQL/R/Python is a plus). 
• An innate understanding of ROI
• Ambitious and dependable

What Do We Offer?

• Competitive compensation: $60,000 - $80,000 base salary (based on experience) + equity + performance based bonus + competitive benefits
• Being part of a great team to better the lives of gig workers 
• Exposure to C-Suite and other senior team members across all departments
• No dull or unchallenging days!