SaVida Health, a private equity backed healthcare company, provides outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida is headquartered in Nashville, TN and currently operates in Tennessee, Massachusetts, New Hampshire, Delaware, Vermont, Maine and Virginia and is developing the capability to expand rapidly to meet the needs of patients suffering from opiate and alcohol addiction.
Description
SaVida Health is currently seeking a Center Liaison to join our team. This is an excellent opportunity with a fast-growing organization that is seeking to improve the lives of people with opioid or alcohol addiction through respectful, compassionate and effective treatment. This position requires an individual to possess an extraordinary level of attention to detail and the ability to multi-task. Responsibilities of this key revenue cycle position include: ensuring all scheduled appointments have confirmed valid insurance entered into the patient’s account and understand eligibility coverage and out-of-pocket expenses. Proactively communicate with the centers to let them know details surrounding patient insurance coverage. Knowledge on how to submit and secure prior authorizations with insurances and obtain referrals from the patient’s primary care physician. Must have the ability to read and interpret insurance explanation of benefits. Notify supervisor regarding trends and irregularities. Respond to inquiries from insurance companies, patients and providers. Regularly meet with RCM Director to discuss and resolve eligibility issues or billing obstacles.
FULL-TIME LOCATION
Remote work from home; may require occasional travel to meetings.
Position Requirements
The ideal candidate must have full understanding of medical insurance coverage and benefits including all out of pocket expenses such as deductible, co-insurance, and co-pays. Ability to request and obtain authorizations and referrals. They also must possess strong data entry skills and attention to detail. The right candidate will possess well-developed interpersonal skills, provide outstanding customer service and be willing to go the extra mile.
Qualifications And Education Requirements
High School diploma or equivalent
2 years medical billing experience
Preferred Skills
Experience with eligibility verification, authorizations, and referrals, claim submissions, rejections, denials, and insurance follow up
Experience with calling insurances and using payer portals
Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals
Ability to work independently with minimal supervision and in a team environment
Ability to maintain work focus in a fast-paced environment
Possess excellent oral & written communication skills
Ability to perform under pressure in a professional, calm and positive manner
Strong attention to detail and accuracy
Be dependable, adaptable & flexible
Ability to follow directives given
Knowledge of email and internet
Excellent written and verbal communication
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Medical Practices
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