Catering Manager

Go Chicken Go Hiring Now!

At Go Chicken Go, we pride ourselves on serving Kansas City’s best-fried chicken. But to keep our customers coming back for more, we need a team of top-notch players who are passionate about food, service, and hospitality. If you are looking for a fun, fast-paced work environment where you can grow and develop professionally, we want you on our team!

What the cluck are you waiting for?

Remarkable food and service begin with exceptional people.

A remarkable dining experience at Go Chicken Go is provided by a team who deliver high-quality food with the best hospitality and professionalism.

The Catering Manager position supports our community through catering and marketing events, and in-store connection and fundraising events. When this role isn't serving our community in this capacity, it supports day-to-day operations and guests on site. Individuals in this role must be comfortable meeting and speaking with people on a regular basis and must have the ability to multi-task and adhere to timelines. This role requires a valid driver's license.

Our Catering Manager works directly with our Senior Operations Manager and Project/Sales Manager to ensure Go Chicken Go catering is running at peak efficiency. Our Catering Manager will have oversight of our catering process from start-to-finish. This includes, but may not be limited to the following:

• Overseeing and owning the entire catering process from order to delivery and follow-up.
• Confirming orders on the day of the event.
• Working closely with operations and kitchen staff to ensure the restaurant has all the necessary food and paper goods for upcoming catering orders.
• Boxing meals and packing bags for delivery. This position is very hands-on!
• Ensuring the catering equipment and area in the restaurant are clean and organized.
• Creating and maintaining documentation for all restaurant catering procedures.
• Managing a database of catering customers.
• Continuously evaluating customer experiences and communicating operational improvement ideas to the Senior Operations Manager.
• Driving to the client's location to deliver catering orders.
• Ensuring Team Members deliver a remarkable pickup and/or delivery guest experience.
• Following up with guests for feedback and to inquire about their recent experience.
• Building relationships with local community members and serving as an ambassador for the Go Chicken Go brand.
• Maintaining and growing existing catering relationships, including things like sending handwritten thank-you notes.
• Handling all charitable donation requests.
  
  
  

Prior experience in some food and project management capacity is necessary. We are looking for applicants who exhibit the following qualities:

• Consistent and reliable
• Self-motivated
• Cheerful and positive attitude
• Teamwork oriented
• Hospitality minded service to others
• Strong organizational, planning, and project management skills
• Passionate about building relationships with guests
• Ability to keep accurate records and documentation of sales
• Excellent communication skills
• Detail-oriented and observant
• Ability to multitask, delegate authority when appropriate, and make decisions quickly
• Resilient – able to handle setbacks
• Flexible – the work schedule is flexible to accommodate catering orders, which means the ability to work weeknights and weekends as needed
  
  
  

If you want to be at a workplace that is FUN and that values your growth, we want you on our team!

Rewards for GCG Team Members include:

• Weekly Pay
• All Major Holidays off
• Great Benefit Package (Medical, Dental, Vision, and Much More!)
• Short & Long-Term Disability
• Casual work attire and flexible scheduling
• PTO (Paid Time Off)
• Competitive Pay
  
  
  

EOE/AA