Category Manager - Collectibles

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Goldin, an eBay company, is the leading collectibles marketplace platform, with millions of customers globally. Our mission is to be the most trusted destination for collectors of trading cards, memorabilia, comics, video games and more.

To accomplish this, we always put collectors first and hire the very best to join our team. Goldin would not be what it is today without our amazing employees — from consignment directors to customer support and everyone in between. We take great pride in hiring and developing top talent who can add to our culture and believe in our mission and vision. Goldin is an exciting opportunity to work in a growing market—and have a lot of fun doing it.

Business Overview

The eBay North America Collectibles team is looking for a Category Manager(CM). The CM of Trading Cards will be responsible for leading the specific initiatives and categories that intersect with Key eBay partners. This will focus on STC and Sport Memorabilia. This includes leading 1-2 of the key alignment workstreams on a day-to-day basis focused on achieving GMV targets. Partnering closely with the workstream partnership lead.

Additionally, serve as a partner into the global TC teams for your respective areas including APAC, Germany, and UK with light support for Canada and Australia providing updates to key initiatives and investments.

Category Vision: eBay’s vision in trading cards & collectibles is to be the preferred destination for passionate hobbyists because we offer a trusted and innovative experience for buying and selling.

• eBay will offer the BEST Tools & Services catered to flippers and collectors becoming the most trusted marketplace for buying and selling collectibles
• Buyer: “eBay will offer a one stop shop for everything I need to flip, collect and invest my collectibles”
• Seller: “I trust selling collectibles on eBay because there is increased seller protection, eBay has my back, and I can afford to sell low asp collectibles on eBay”
  
  
  

This individual will act as the subject matter expert for their category and have a clear perspective on framing up the approach and success criteria of key initiatives necessary to drive GMV and CSAT success. They will invest in building out scalable and repeatable processes and contribute to leading complex cross-functional initiatives with a strong bias to outcome-oriented execution. Finally, they will be fluent at evaluating which levers to pull to achieve these goals, working closely with cross-functional partners, specifically marketing, product, ads, business development, and consumer insights.

Responsibilities

The CM will be responsible in partnership with senior category manager for driving core health of the business to drive baseline GMV growth, including the following activities:

• Business Reporting: Diving Deep into the business to understand the key levers/drivers and report out on the business critial metrics including conversion rate, ASP, top buyer/seller growth, traffic and more on a weekly, monthly, and quarterly basis. Responsible for leading WBR, MBR, QBR conversations and documentation for your key categories of business. Responsible for the outcome recommendations on next step tactics and execution
• Partner Support & Optimization: Responsible for supporting key partner(s) ensuring the seller is managed and supported end-to-end, while identifying opportunities to grow the sellers business and improve the seller health
• Product: Responsible for partnering with the product team on providing input into key initiatives (1-3 annually) grounded in consumer insights and data. Responsible for supporting the identified initiatives along the product lifecycle as a SME providing input and direction against the NorthStar to achieve program success
• Competitive Landscape: Monitor and report out on competitive market dynamics and competitor movements identifying any pivots eBay may need to make
• Consumer Insights: Partner and leverage consumer insights and teams to dive deep into understanding our current customers buying behaviors, providing input into new research studies
• Site Merchandising: Responsible for defining a 52-week calendar outlining key retail moments, events, and seasonal events where eBays should show up on the homepage and category pages (Ex. Superbowl) partnering with the merchandising team to develop events that generate relevancy, visibility, and GMV growth
• Marketing Success: Provide input into return on investment positive marketing events onsite and offsite including paid investments and exhibitions (booths as shows). Monitor event traffic, conversion, and findings ensuring there is a clear value for every investment that is non-awareness based. Responsible for identifying selection and promotions necessary to support campaigns
• Ads: Partner with the ADS team to identify an annual ads revenue goal partnering to pitch and onboard more sellers into the ADS program
  
  
  

Qualifications

• Bachelor's degree in Business, Marketing, or a related field; advanced degree preferred
• 3-5 years proven experience in category management, e-commerce, retail, or a related industry
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
• Excellent communication and presentation skills, with the ability to influence partners at all levels
• Demonstrated ability to lead cross-functional projects and get results in a fast-paced environment
• Creative problem solver with a customer-centric approach to problem-solving
• Proficient in using analytical tools such as Amplitude and experience with site merchandising tools
  
  
  

Skills

• Strategic planning and execution
• Market analysis and trend forecasting
• Financial savvy and budget management
• Relationship building and negotiation
• Project management and organizational skills
• Adaptability and agility in a dynamic marketplace
• Leadership and team development
  
  
  

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$106,800 - $162,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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