Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; monitoring staff performance.
Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
Admits new clients by reviewing records and applications, conducting orientations and assessments.
Scheduling clients with Addiction Psychiatrist.
Monthly scheduled appointments with clients according to appointment schedule.
Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources.
Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services, obtaining additional resources; intervening in crises; providing personal support.
Maintains clients’ records by reviewing case notes, logging events and progress.
Communicates clients’ progress by conducting monthly coordination meetings and evaluations with client’s clinician team.
Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; providing resources.
Case Manager Skills And Qualifications
Documentation skills
Analyzing information
Decision making
Research skills
Verbal communication
Written communication
People skills
Resolving conflict
People management
Integrity
Education, Experience, And Licensing Requirements
High School Diploma or GED
3+ years customer service experience, preferably in human services, possess demonstrated commitment to customer service
Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred
Must be over 21 years old
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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