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Cargo Customer Service Agent

No longer accepting applications

Company: Staff Management SMX


Job Description

With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

General office administrative duties to include preparing/processing cargo documents, air bills, and air way bills. SM Cargo offers a variety of employment opportunities in the fast paced air cargo industry. Join our team of problem solvers working with one of the world's largest airline cargo operations. As part of SM Cargo you'll earn a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

Perks & Benefits: Casual Dress Code, Paid Training, Weekly paychecks, Medical / Dental Insurance, Paid Sick Leave, Paid Time Off, Advancement Opportunities.

Shifts: 2nd Shift, 1st Shift.

Employment Types: Full Time, Long Term.

Pay Rate: $13.00 / hour


Duties

  • Answer Airline's telephone and take appropriate action when necessary and/or required.
  • Service customers at counter. Interact with customer to ensure complete and accurate shipping documents and all documents related to terminating shipments. Collect record and properly process all monies from customers.
  • Customer Notification -Advise customers via telephone and written notification of the arrival of shipments. Inform shipper of cost of freight and storage charges if applicable.
  • Airway Bill Input - Complete airway bills, required data entry and update computer records. Review paperwork and information to ensure accuracy and completion.



  • Position Requirements

    Must be 18 years of age or older; Must have a High school diploma or GED; Must be able to proficiently speak, read and write in English; Must be able to take all pre-employment background and drug test; Must be able and flexible to work full-time, overtime (if needed), weekend and/or holidays; Ability to lift up to 35 lbs; Must be able to obtain and maintain all required City of Houston and Custom Border Patrol badge/seal

    Requirements: Background Check, Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 40 pounds., required education: HS Diploma or GED.

    Work Location: United Cargo-5001, Houston, TX 77032.

    Job Types: Customer Service Rep, Shipping and Receiving, Warehouse, Administrative/Clerical.

    Industry: Warehouse/Distribution.

    The hourly rate for this position is anticipated between $13.00 - $13.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer a competitive benefits package. More details about benefits can be found at https://flimp.live/trueblueassociates#home.
    • Seniority level

      Entry level
    • Employment type

      Full-time
    • Job function

      Other
    • Industries

      Transportation, Logistics, Supply Chain and Storage

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