Care Transitions Associate

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift

First Shift (United States of America)

Care Transitions Associate

Shift Details

Full Time

Monday - Friday

The Care Transition Associate provides hands-on post-acute care planning services to our hospitalized patients, as assigned by a Care Transition Nurse or Social Worker, in accordance with department policies and procedures. Provide complex clerical support through various activities related to patient's post-acute needs, such as referrals, transportation, authorizations and DME coordination. This involves communication to external community agencies/facilities of the patient's pertinent medical information.

Required Qualifications

• High school education or equivalent required.
• Minimum of three years post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
• Multi-tasking and problem-solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment.
• Knowledge of medical terminology required.
  
  

Demonstrated Analytical, Prioritizing, And Organizational Skills Required.

• Ability to work in a proactive self-directed manner required.
• Ability to function in a manner that promotes efficiency and confidence required.
• Effective communication skills required.
• Demonstrated ability to provide a high level of customer service to external referral sources, patients and medical teams required.
  
  

Preferred Experience

Experience in a healthcare environment with working knowledge of scheduling or registration systems preferred.

• Clinical background in assigned area preferred.
• Associate degree in business, healthcare or related field preferred.
• Medical Assistant or Nursing Assistant preferred.
• Experience with Microsoft Word and Excel preferred.
  
  

Experience With Electronic Health Records, Epic Preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.