Care Navigator/Service Coordinator
Care Navigator/Service Coordinator
Pacer Staffing LLC
United States
See who Pacer Staffing LLC has hired for this role
Position Title: Care Navigator / Service Coordinator I
Location: Remote - Texas, Central Standard Time zone
Duration: 6 Months with potential to extend
Schedule: 12:30 PM - 9:00 PM CST & 9:30 AM-6:00 PM CST
Job Description
Location: Remote - Texas, Central Standard Time zone
Duration: 6 Months with potential to extend
Schedule: 12:30 PM - 9:00 PM CST & 9:30 AM-6:00 PM CST
Job Description
- The Service Coordinator I will work in a remote call center setting, assisting and educating Medicaid members on their benefits and services.
- Handle inbound calls from Medicaid members.
- Educate members on benefits and services such as Primary Care Provider (PCP) changes, ID cards, and coordinating transportation and other services.
- Adherence: 90% or above
- Quality: 94% or above
- Experience working with children and/or youth for 3 out of the past 5 years.
- Ability to pass a DFPS background check.
- Call center experience; must follow the schedule and handle calls throughout the shift.
- Background in Managed Care.
- Knowledge of MCO Medicaid STAR Health insurance.
- Required: High School Diploma or GED.
- Preferred: BA in Social Work or Healthcare Management, LVN, CNA, CMA, RT, Pharmacy Tech.
- Proficiency in Microsoft 365 applications (Outlook, Excel, Word, etc.).
- Knowledge of Avaya soft phone.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other, Information Technology, and Management -
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at Pacer Staffing LLC by 2x
See who you knowGet notified about new Navigator jobs in United States.
Sign in to create job alertSimilar jobs
People also viewed
-
Customer Care Specialist
Customer Care Specialist
-
Project Coordinator I
Project Coordinator I
-
Project Coordinator
Project Coordinator
-
Coordinator, Clinical Operations
Coordinator, Clinical Operations
-
Service/Care Coordinator
Service/Care Coordinator
-
Project Coordinator - Healthcare/Customer Service (Remote)
Project Coordinator - Healthcare/Customer Service (Remote)
-
Hours of Service Coordinator -- Remote | WFH
Hours of Service Coordinator -- Remote | WFH
-
Coordinator, Client Services
Coordinator, Client Services
-
PROJECT COORDINATOR
PROJECT COORDINATOR
-
Project Coordinator 1 (Remote)
Project Coordinator 1 (Remote)
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub