Care Navigator

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Responsibilities

Position Description:

• Reports to assigned program supervisor or covering supervisor.
• Manage assigned caseload and provide coverage for peer's caseload as needed, provides direct clinical treatment using methods compatible with assigned model.
• Conducts assessments including review of referral information, identifying and engaging key participants, identifying systemic strengths and weaknesses and individualized treatment planning.
• Maintains clear and concise documentation of treatment efforts that promote peer and supervisory review and feedback, and that demonstrate compliance with the assigned model
• Participates in all model training, supervision, consultation activities, and staff meetings.
• Builds a relationships with community stakeholders (i.e., child protection services, Guardians ad Litem, judges, schools, etc.) to ensure cooperation among service providers
• Manages the extensive documentation requirements to successfully comply with various mandates from agency, ACS, and other stakeholders, including model.
• Timely documentation of contacts and case progress in the provided agency electronic health records and other systems as applicable
• Adopts a strength focused approach with families, stakeholder, and within the program/treatment team.
• Ability to accompany families/clients to psychiatric appointment and other community needs appointment.
• Attends weekly supervision and consultation and on-call meetings.
• Manages the extensive travel requirements
• Provides 24/7 coverage during the week and participates on a weekend on-call rotational schedule as applicable
• Other duties as assigned
  
  

Organizational Expectations Include

• Regular and punctual time and attendance, and adherence to The Foundling’s and your department’s
• specific time and attendance policies and protocol.
• Consistent demonstrated commitment to The Foundling’s BHAG, mission, vision and values (Compassion,
• Dignity, Family and Community, Diversity, Excellence).
• Adherence to The Foundling’s employee policies, Code of Conduct and applicable rules, laws, regulations or bargaining agreements.
• Appropriate engagement with support departments to ensure appropriate and timely hiring, performance management, investigation, discipline, suspension, and restructuring decisions concerning direct reports. Regular supervision and performance evaluation of direct reports.
• Any other duties and/or tasks that may be assigned.
  
  

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications

• Demonstrated strong commitment to safety.
  
  

Education Required

Masters