Call Center Customer Service Representative

Job Duties of the Call Center Customer Service Representative:

• The representative will be answering incoming calls, emails and chats from our clients in a high volume environment
• Researches, responds to, & processes customer service/inquiries and customer service requests
• Works well in a team environment
• Works closely with team as well as management
• Must be able to adhere to Call Center/Customer Service guidelines
• Must be capable of following policies/procedures
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.