Call Center Customer Service Representative

Our client is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Support Department supporting vehicle owners. The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-focused mindset which will align successfully in the organization.

Job Title: Customer Service Representative

Location: Fort Lauderdale

Pay Range: $16.50/hr.

What’s the Job?

1. Respond to incoming calls from customers and provide accurate answers and guidelines related to the Multi-Client Group programs.
2. Respond to emergency calls from customers who experienced an automobile accident and coordinate the appropriate steps to engage the emergency response support system(s).
3. Respond to customers who require roadside assistance or other remote services such as stolen vehicle tracking and remotely locking/unlocking doors.
4. Develop customer relationships that contribute to business objectives and promote customer loyalty.
5. Research and resolve customer questions and issues to ensure customer satisfaction and retention.

What’s Needed?

1. High school diploma or GED.
2. Excellent communication and interpersonal skills.
3. Ability to manage stressful situations and respond to emergencies calmly.
4. Previous experience in customer service or call center environments is preferred.

What’s in it for me?

1. Weekly pay (Every Friday)
2. Competitive pay and benefits package.
3. Temp-to-hire opportunity
4. Training and development programs.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality, and Disability, and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.