The Walt Disney Company

Business Support Manager

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Melissa M.

Melissa M.

Lead Recruiter- Disney Experiences (DX)

Yellow Shoes is the award-winning, in-house agency that develops creative strategies and solutions to support the DX segment by increasing individual results while building the brand and overall Disney reputation.


The Business Support Manager is an internal link to agency operational functions collaborating and managing the financial responsibilities within Yellow Shoes. This role is critical in the coordination and preparation of each monthly, quarterly and year end close, as well as Annual Operating Plan forecasting. This role will liaise with monthly DX segment financial leads to ensure proper reporting and process adherence. In addition, the Business Support Manager will work in tandem with key Yellow Shoes leadership to assist in identifying ways to drive organizational efficiency within the context of financial management and provide training to critical account and production partners on finance specific requirements and protocols.


This role will report to the Director of Account Management.


Key Responsibilities

  • Liaise within YS structure of to ensure all financial/budgetary needs are vetted and validated at the appropriate stages of project lifecycle
  • Work closely with YS and DX segment accounting partners to lead, prepare and report:
  • quarterly forecast for project budgets – assuring all quarterly spending is on track, identification of any unallocated funds or savings to be returned to DX business unit. Including calculating quarterly program amortization and preparing cause of change analysis and other reports for consolidation and reporting
  • Year-end reporting and all accruals
  • Collaborate on maintenance and reporting of YS support cost
  • Manage WBS requests
  • Assist as needed in PO support and shopping cart management
  • Provide assistance with any YS/DX historical financial reporting
  • Coordinate with business affairs team on questions or concerns regarding YS contracts, MSAs and vendor information
  • Review of payment documents and invoices for accuracy and appropriate documentation prior to inputting into SAP or Coupa system for payment
  • Lead budget process tutorials to key YS stakeholders (Account, Alliance partners and production, strategy) twice yearly, and when new cast start at YS
  • Work with DX segment leadership to maintain efficiency with ticketing and barter program
  • Facilitate on all competitive bid forms


Basic Qualifications

  • 5+ years of ad agency finance, marketing financial accounting, or related experience
  • Proficient in Microsoft Office products (Excel and PowerPoint) and reporting applications (i.e. SAP, Coupa, Sharepoint) and Workfront experience a plus
  • Possess strong quantitative and analytical skills combined with solid business and financial savvy
  • Exhibit solid work ethic, and willingness to learn and develop new skills in a consistently fast-paced environment
  • Exude excellent communication, interpersonal, and time management skills as well as acute attention to detail
  • Anticipate change and respond to partner priorities with agility
  • Strong analytical skills and ability to identify and resolve issues
  • Solid project management and time management skills
  • Ability to function independently on assigned tasks under moderate direction and supervision
  • General knowledge of Yellow Shoes disciplinary structure (Account, Creative, Production)
  • Proficiency in establishing and maintaining relationships with partners and peers to problem solve and inspire others
  • Available in person in Anaheim office Mon-Thurs weekly and working from home on Friday


Required Education

Bachelor's Degree or equivalent work experience

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#DX Marketing#YellowShoes

  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Finance, Project Management, and Management
  • Industries

    Entertainment Providers

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