Business Development Manager - Foodservice

Position: Business Development Manager (South) – Foodservice

Location: Remote- Southern California Based

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store, and today we have over 1100 cafes in 21 countries, as well as our new Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

The Coffee Bean & Tea Leaf® US is looking to find an individual to help take our foodservice coffee and tea business to the next level. They need to have an entrepreneurial mindset with extensive experience in dramatically growing new business with key accounts. This position will work remotely. The Manager, North will need to be based in the Los Angeles area and the Manager, South will need to be based in the greater Southern California area. Both positions will report directly to the Head of Sales, Beyond The Cafe.

Key Responsibilities

In this role, you will:

• Be responsible for achieving business objectives to meet or exceed the company’s sales goals, achieve KPIs as outlined in the annual performance scorecards, and appropriately handle customer issues.
• Territory: Orange and Riverside Counties down to San Diego.
• Drive growth through new customer acquisitions in the targeted channels focusing on Non-Commercial within Healthcare, College & University, Recreation, and Business & Industry.
• Collaborate with distributor and key account customers to build strong relationships, conduct sales meetings, and secure alignment to business plans (gain new customers, execute pricing actions, set up promotions, improve the overall relationship, etc.)
• Collaborate with Marketing to develop key customer marketing plans and POS support elements.
• Represent the company at customer events and trade shows.
• Assist with inventory planning, promotional programs, pricing, and marketing audits.
• Collaborate with cross-functional team members, including Finance, Marketing, Supply Chain, and Demand Planning to deliver on business objectives

Your Ingredients

Qualifications:

• 3+ years of sales experience with leading brands across multiple foodservice channels (preferably in coffee/tea categories)
• Location: Southern California
• Relationship Management: Initiating and developing relationships with others; demonstrating credibility; confronting conflict quickly and professionally; inspiring confidence in others.
• Initiative: Acting proactively; addressing issues or opportunities without supervision; focusing on desired results and accomplishments; demonstrating clear purpose; enthusiasm, and a “can-do” attitude
• Negotiating with Customers: Presenting issues or ideas in a clear and influential manner; maintaining an open-minded and non-judgmental attitude; listening to others’ views and empathizing; effectively communicating and reaching an agreement with internal and external customers.
• Ability to establish and maintain effective relationships with business partners.
• Demonstrated ability to analyze data and create action plans.
• Ability to adapt in a changing work environment.
• Excellent written and verbal communication skills.
• English proficiency required.
• Solid working knowledge of Microsoft Excel, PowerPoint, Outlook.
• B.A. degree preferred but not required.

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

• Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability
• Discounts on our Coffee and Tea
• Pay Range: $80,000 - $100,000 annually
• Observed Holidays
• Vacation Pay
• Sick Pay

This is a remote (plus) position: Remote based in Southern California. Required to be in the Los Angeles office 1-2 times per month and as needed (requirement subject to change).

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives:

• FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
• RESPECT - We are inclusive and honor each other’s values, opinions and diversity.
• OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
• TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
• HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business, and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.