Business Analyst III

Summary:

We are looking for a passionate data-driven individual with project management experience in operations and a pragmatic systems mindset to join Integrations Operations to support the community and help foster a safe culture in VR. This individual will also be responsible for delivering qualitative and quantitative insights into operations and provide recommendations to improve the overall experience for the community and push our operations to the next level.

Responsibilities:

• Improve operations by conducting RCAs and finding areas of opportunity
• Manage and grow a metric monitoring system
• Report project status, risks, and needs to stakeholders on regular cadence
• Manage completion/progress of project timelines
• Support new product launches, e.g. configuring workflows, testing new features
• Triage escalations and drive them to completion
• Analyze data by building basic SQL queries, pivot tables
• Run system audits and quality tests
  
  

Years of Experience:

• 5-7 years (level III)
  
  

Top Required Skills:

• Prior project management experience in operations
• Strong proficiency in data tools and data analysis methodologies, medium+ proficiency with SQL, advanced Excel skills, and data visualization (like pivot tables)
• Ability to storytelling through data to technical and non-technical audiences
• Ability to learn fast and comfortable with operating in ambiguity
• Prior experience leveraging data to provide recommendations to improve operations
  
  

Top Nice to Have Skills:

• Prior experience with QA testing and systems improvement
• Thrives in a cross-functional setting
• Experience manipulating or building dashboards and leveraging data viz tools like Tableau
  
  

Critical Soft Skills:

• Ability to work in a fast paced, often high pressured environment
• Time management skills
• Effective communication
• Storytelling with data
  
  

Compensation:

The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).

Benefits and Ancillaries:

Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.

Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.