Business Analyst I - Master Data - Hybrid

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

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For further inquiries regarding the following opportunity, please contact one of our Talent Specialists

Arun | 224-507-1292

Mohamed | 630-847-1776

Title: Business Analyst I- Master Data- Hybrid

Location: Bolingbrook, IL

Duration: 7 Months

Description

The role will act as business liaison and support role for the Merchandise systems and work collaboratively with Sr/Lead Business Analyst and IT. This role will be responsible for providing system documentation, system administration, system UAT testing

Principal Duties & Responsibilities

• Primary user support and administrator to business partners (internal and/or external) through business requirements, documentation, enhancements, and implementation to ensure system stability and data accuracy
• Support Merchandising, MP&I, and Ecommerce use of the Merchandise system to ensure proper functionality, data, and results. Key role in defining system settings to ensure system performance is accurate and troubleshoot and solve issues that may arise, partnering with IT and other Merch Ops centers of excellence
• Manages the administration of the Merchandise system including reviewing and implementing changes in system parameters and formats; and coordinating and/or modifying system parameters, improvements and/or enhancements
• Address daily work tickets for the Master Data team including invoice-related issues. Resolve tickets or escalate to an appropriate team member
• Implement consistent processes and resolutions for daily work tickets while adhering to SLA
• Assist the Master Data team to ensure correct, consistent and complete Master Data that adheres to enterprise data governance fundamentals
• Participate in UAT and troubleshooting of various systems including SAP and PIM
• Supports/helps business partners by providing coordination and assistance such as interpretation of requirements; troubleshooting, requirements; and system definition
• Attention to detail and making connections between multiple topics (could also fit under job requirements)
• Ability to investigate/problem solve and get to the root cause of certain problems (could also fit under job requirements)
  
  

Job Requirements

• Minimum of one to two years of direct work experience in business analysis, process improvement/best practices or ability to prove knowledge of best practices
• BA/BS or equivalent or previous work experience
• Working knowledge of Merchandising, E-commerce, Omni-Channel and Supply Chain systems and processes
• Can conform to shifting priorities, demands and timelines while using analytical and problem-solving capabilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
  
  

Special Position Requirements

• Strong verbal and written communication skills
• Capability to translate technical concepts into non-technical terms
• Strong presentation skills
• Proficient in collaboration and a strong sense of accountability
• Capability to work cross-functionally with IT to assist in the translation of technical concepts into non-technical terms
• Demonstrated ability to take complex thoughts or ideas and simplify them for business or technical partners
• Retail business background with strong process and systems acumen
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.
• Applied knowledge of applications development methodologies (SDLC)
• Preferred experience with SAP (S4 would be a plus)
• Preferred experience with PIM/PXM systems
  
  

About Us

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.