The Select Group is seeking a Business Analyst to help support one of our top clients in the communications industry. For this role, we are looking for a Business Analyst with good experience gathering requirements, writing BRDs, and translating business needs into user stories to join their team and assist in defining and establishing business rules for large cross-functional product teams. This is an onsite position and will be required to work onsite in Stamford, CT.. If this is something you are interested in, please apply today!
BUSINESS ANALYST REQUIREMENTS:
3+ years of Business Analyst experience or Cable Operations related experience
Partnership to support QA, UAT, and ORT in launch activities by participating in defect review, test planning, and strategy sessions
Traceability Matrix Experience - tracing user stories - test use
Experience using the Gherkin Method for User Stories
Working understanding of PowerPoint, Excel, and Word
Strong organizational and time management skills
BUSINESS ANALYST RESPONSIBILITIES:
Responsible for eliciting, validating, verifying, and documenting project requirements from impacted stakeholders; acting SME on all projects assigned
Translate high-level business needs into User Stories to illustrate the purpose of functional requirements, always with a clear and concise understanding of the customer experience
Comprehensive understanding of the customer order flow of Spectrum Services (supported by order entry tools) to the rendering of services (enabled by activation platforms), accurately billing a customer (through billing systems and processes), and providing customer support (through troubleshooting tools)
Leads meetings and working sessions with cross-functional stakeholder groups to drive collaboration
Provide recommendations to management for critical, timely decisions
Responsible for leading multiple projects simultaneously
Ensures that all requirements artifacts' structure, content, and integrity are maintained
Serves as a point of escalation to project managers and project leaders
Performs other duties as requested
Seniority level
Associate
Employment type
Contract
Job function
Analyst and Information Technology
Industries
Telecommunications
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