Business Analyst

At GuidePoint Security, Business Analysts work at the forefront of Information Technology and Information Security, pivotal in deciphering, analyzing, and interpreting business data to drive informed decision-making and strategic initiatives. This role demands strong analytical prowess, astute business acumen, and effective collaboration with stakeholders across the organization.

Roles and Responsibilities:

• Demonstrate strong interpersonal, verbal, and written communication skills.
• Build and maintain relationships with key stakeholders across diverse business units.
• Provide outstanding customer service to the GuidePoint Security user base, ensuring their needs are met promptly and effectively.
• Act as a liaison between business users and technical teams, meticulously documenting business requirements.
• Ability to meticulously document and analyze business process, identify process gaps, and drive simplicity in process that promotes support scalability and reliability
• Leverage an informed knowledge of business areas to aid in issue resolution or technical redesign efforts.
• Elicit, document, and refine business and non-functional requirements to articulate stakeholder goals effectively.
• Embrace organizational changes through continuous learning and effective communication.
• Eagerness to learn and, at times, share knowledge with/train other members of the IT team.
• Communicate progress, challenges and issues to management in an effective, consistent and timely manner
• Ability to work successfully independently and as part of a team, across multiple projects at once, and in a remote setting
• Be willing to work in an environment that promotes new ideas, “thinks outside the box” and strives for excellence and enjoyment in providing all aspects of application solutions to the business
• Other duties as assigned

Required Experience:

• Bachelor’s degree in a relevant discipline or equivalent experience.
• 5+ years of business analyst experience or equivalent business knowledge.
• Certifications with ERP, CRM, and PSA applications are a plus.
• Demonstrated work history aligning with the responsibilities of this position.
• Proficiency in various aspects of organizational functions, including Sales, Quoting, Order Management, Project Management and Costing, Service Delivery, and Finance (GL, AP, AR, and Reporting).
• Proven ability to comprehend and contribute to functional requirements, along with the aptitude to communicate changes at a functional level and across different organizational levels.
• Ability to prioritize projects, adhere to timelines, and provide an appropriate level of service to the business.
• Experience with JIRA, Confluence, or similar technologies.
• Familiarity with diagramming applications such as Visio.

Travel Requirements:

• Approximately 10% out-of-town travel to regional offices and/or data centers
• Work remotely or at the regional office when not traveling

Physical Requirements:

• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day

We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
• 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option