Business Analyst

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About The Opportunity

DMI, LLC is seeking a Business Analyst to join us.

As the Business Analyst, the individual is responsible for developing and implementing processes and procedures, ensuring quality control through quality assessments, as well as assessing organizational business solutions and operations, while establishing a culture of continuous improvement. In this role, the Business Analyst’s duties include developing and analyzing reports, research, establishing processes and reviewing operating procedures, strategizing ideas to improve business operations and meeting with leadership and other stakeholders to provide suggestions based on their analysis. The Business Analyst will coordinate with leadership, department heads and IT support personnel to streamline processes and increase productivity among employees.

Duties And Responsibilities

• Develops standard operating procedures and quality assessment and control processes
• Gathers and analyzes data for potential business and operational process development
• Identifies specific opportunities to improve processes and procedures
• Influences stakeholders to support operational projects
• Assists with project management for selected projects
• Coordinates with cross-departmental and division teams to produce better project outcomes
• Tests business and operational processes and recommend improvements.
• Converts roadmap features into smaller user stories that are easier to complete.
• Develops reports of actionable information for organizational decision-makers
• Writes clear and well-structured project and process requirements/documents
• Creates reports, dashboards, and visualizations to understand operational performance
• Analyzes process issues and bottlenecks to make improvements
• Communicates and validates requirements with relevant stakeholders
• Develops and maintains reporting tools
• Performs data discovery, analysis, and modeling
• Collaborates with leadership and project managers on roadmap planning and prioritization
  
  

Qualifications

Education and Years of Experience:

• BA & 2 or more years of experience
  
  

Required And Desired Skills/Certifications

• SCRUM Master Certification
• Must possess and maintain Secret clearance and be eligible to obtain a Top-Secret clearance
  
  

Additional Requirements

• Five (5) years management and supervision in a military environment
• Excellent written and verbal communication skills
• Great analytical, critical thinking and problem-solving abilities
• Superior presentation and negotiation skills
• Strong management and organizational skills
• Adaptable and capable of working in fast-paced environments.
• Must have knowledge of how to Analyze new and complex business-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project
  
  

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Remote, US

Working at DMI

Benefits

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.
  
  

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Job ID: 2024-26801