Business Analyst

Required Skills

Experience with serving as a liaison between the business community and IT teams.

Experience reviewing, analyzing, and evaluating business processes and systems and user needs

Experience with application development as an agile/scrum product owner/business analyst

Experience with customer-focused user experience design

Experience with Agile development experience with Scrum, Kanban

Experience with writing acceptance criteria-based user stories

Experience with analytical thought processes to aid with prioritization and negotiation

Experience With Highly Complex Application Security Requirements

Experience with organizing user acceptance testing per sprint and end-to-end

Experience with story mapping

Experience with business process mapping

Experience with Atlassian Jira

Experience with completing system documentation

Proficient with the Microsoft Office products, including Outlook, Project, and Visio

Proficient with common collaboration products such as Microsoft Teams & SharePoint, Cisco WebEx, and Atlassian Confluence

Preferred

Experience working with enterprise software solutions as a developer

Experience working with enterprise architectural design

Experience in establishing, documenting, and communicating standards, best practices, fixes, and providing system direction & recommendation

Certified Salesforce Business Analyst

Public sector experience (Federal, State or Local Government)

Public sector experience w/tax systems (Federal, State or Local Government)

Salesforce Requirements Gathering Experience

Experience with 508 Compliance/Web Accessibility

Experience with Information Security Office Compliance

Experience With Department, Company, Or Agency Agile Transformation

Experience with Service Now ticketing and workflow automation platforms

Salesforce Admin, App Builder Certified

Salesforce Trailhead Ranger Status

Salesforce Trailhead Super badges

Experience using Salesforce Grants Manager

Salesforce Admin certification