Business Analyst - Accuterm

Please go through the job description below and let me know if you or anyone who is looking for a good opportunity.

Accuterm Functional Analyst

Duration: 6+ months Contract

Location: 100% Remote

A functional analyst for Accuterm is responsible for various technical and analytical tasks to

ensure the efficient operation and enhancement of software systems. Here’s a detailed job

description for an Accuterm functional analyst role:

Accuterm Functional Analyst Job Description

Position Overview: The Accuterm Functional Analyst plays a crucial role in managing and

optimizing the use of the Accuterm software within the organization. This role involves working

closely with business stakeholders, IT teams, and other departments to gather requirements,

analyze business processes, and implement solutions within accuterm to leverage the business

processes and Accuterm platform.

Key Responsibilities:

1. Business Analysis and Requirements Gathering:

Work with stakeholders to understand their needs and translate these into detailed

business requirements.

Conduct thorough analysis of business processes and workflows to identify

opportunities for improvement using Accuterm.

Document business requirements, user stories, and functional specifications.

2. System Configuration and Management:

Configure and maintain Accuterm applications to meet business requirements.

Ensure the system is optimally set up and used, aligning with best practices and

industry standards.

Manage system upgrades, patches, and customizations in collaboration with the

IT team.

3. Technical Support and Troubleshooting:

Provide level 2/3 technical support for Accuterm-related issues.

Troubleshoot and resolve system issues, working with the software vendor as

necessary.

Monitor system performance and implement necessary improvements to ensure

optimal functionality.

4. Training and Documentation:

Develop and deliver training materials and sessions for end-users to enhance their

understanding and use of Accuterm.

Create and maintain comprehensive documentation, including system

configuration, user guides, and troubleshooting procedures.

5. Project Management:

Lead and manage Accuterm-related projects, ensuring timely delivery and

alignment with business goals.

Coordinate with cross-functional teams to ensure successful project execution and

user adoption.

6. Data Analysis and Reporting:

Utilize Accuterm's reporting tools to generate and analyze reports, providing

insights and recommendations to business stakeholders.

Ensure data integrity and accuracy within the Accuterm system.

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, Business

Administration, or a related field.

Proven experience as a Functional Analyst, Business Analyst, or similar role, preferably

with Accuterm or other terminal emulation software.

Strong understanding of business processes and the ability to translate them into technical

requirements.

Proficiency in SQL and experience with database management.

Excellent problem-solving skills and attention to detail.

Strong communication and interpersonal skills, with the ability to interact with

stakeholders at all levels.

Preferred Skills:

Experience with project management methodologies.

Familiarity with other software applications and tools used in conjunction with Accuterm.

Certification in business analysis or project management.

This role requires a proactive and analytical mindset, with the ability to work independently and

as part of a team to drive continuous improvement in the use of Accuterm software across the

organization.

Thanks,

Hitesh Moolya

hmoolya@prodwaresol.com